Interview Process:
- Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
- Post her short listing, candidate’s profile will be shared with the client
- Process the candidate who can join immediately
- Work from Office-
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Company Website: https://www.teleperformance.in/en-us/ |
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Teleperformance SE is an omnichannel company headquartered in France. |
Teleperformance has 300,000 employees[3] across 400 contact centers in 80 countries and serves over 170 markets |
The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO). |
The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world |
In 2003, Teleperformance became the world's second largest contact center outsourcer in terms of revenue |
In October 2018, Teleperformance acquired Intelenet for $1 billion |
Teleperformance was recognized by the 2015 Aon Hewitt Best Employers Program |
The company achieved certification in ten countries around the world, including China, India, Portugal, Albania, Slovakia, Ukraine, Switzerland, Chile, Egypt and Lebanon |
In 2015, Teleperformance was recognized as one of the best companies to work for in Brazil,[50] Dominican Republic, El Salvador, India and Mexico |
In 2016, The company was ranked fourth among India's “Best Workplaces" |
in 2019, Teleperformance ranked among the best outsourced services providers at the International Association of Outsourcing Professionals (IAOP) |
Global Outsourcing 100 (R) awards for the fifth year in a row |
Job Code | JC/2037 |
Process | KZ Production Artist |
No. of Requirements | 3 |
Gender | Male / Female |
About Process | Motivating and inspiring the team to surpass their potential. |
Improving the team and facilitating the communication among the members of team. | |
Exceeding and meeting departmental objectives, including conversion targets, and lead generation. | |
Encouraging, supporting, and motivating actively one’s peer team. | |
Looking constantly for development as well as continuous improvement for the entire team. | |
Monitoring, organizing, and coaching team on a day-to-day basis. | |
Title | Team Leader |
Location | Mumbai - Thane |
Requirement | Good Verbal & Written Communication skills (8/10) (CLUSTER 2) |
Minimum 1 year of Team handling experience | |
| Experience into Adobe Creative Suite - Understanding or observed aptitude to build proficiency in the use of InDesign, Illustrator and Photoshop. |
Education | HSC / Grad |
Shift Timings | 5.30pm to 6.30am, Any 9 hours shift |
Transport Boundaries | Western - Bandra to Borivali, Harbour - Turbhe to Thane, Central - Sion to Kalyan |
Transport Facility | Depends on shift timings |
Salary range | 6L to 7.5L pa |
Weekly off | Saturday & Sunday fixed off |
Age | Upto 40 years |
USP | Brand, Growing industry, Growth opportunity |
Rounds of interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Assessment Test | |
Operations (Process knowledge, Age, Stability, Communication skills, Compensation) | |
Documents | Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents |
Clawback | 90 Days |
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