SUPER URGENT !!!! Q Connect (Mumbai): Deputy Manager - IDFC Bank ( Cross Sales) | CTC Upto 6.6L pa | JC/2340

 Interview Process:

 

·        Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call

·        Post her short listing, candidate's profile will be shared with the client

·        Process the candidate who can join immediately

·        Work from Office

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

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Company Website: https://www.q-connect.com/

Tata Business Support Services Ltd (Tata BSS) is a wholly owned subsidiary of Tata Sons, providing outsourced contact center services to large telecommunications operators,

Internet service providers, DTH service providers and online travel agencies amongst other domestic (Indian) and international clients.

Tata BSS is among the third party outsourced customer service providers in India, serving domestic as well as international customers.

With facilities across 21 "global delivery centers" that accommodate 23000+ employees.

Tata BSS provides inbound and outbound services (voice and non-voice) in English (for US and Indian geographies) and 14 regional Indian languages from its Indian centers.

The centers in the US offer inbound customer care services, email support, cross-selling and up-selling services to industries including e-commerce, healthcare & travel.

Job Code JC/2340 Process IDFC Bank ( Cross Sales) No. of Requirements 1 Gender Male / Female About Process Develop and implement methods to create, track, measure and communicate processes and systems. Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities Develop Strong process Knowledge Prepare reports and maintain records of work accomplishments and administrative information, as required Ability to identify strengths and weaknesses of team members and suitably make changes if required Title Deputy Manager Location Mumbai - Airoli Requirement Average Communication Skills (7/10) 1 + year as Deputy Manager on papers from BPO Education Graduate Shift Timings 8.00am to 8.00pm Transport Boundaries NA Transport Facility NA Salary range 6L to 6.6L pa Weekly off 1 day rotational off Age Upto 40 years USP Day shift, Brand, Growth Opportunities Rounds of interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Ops (Check knowledge, experience, Compensation) Client (Check knowledge, experience, Compensation) Documents Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving documents Clawback 90 Days