POSITION ON HOLD : Concentrix (Banglore): Hardare Technical Support (Avalon) | CTC Upto 5.20 LPA | JC/1539

Dear Team,

 

Request you all to stop sourcing for this position until further intimation as we have already submitted sufficient no. of profiles.

Client is in process of shortlisting and will get back to us in few days.

All fresh profiles shared up now will be shared with the client. Request you all to not share any fresh profiles.

 Appreciate your support.

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Dear Team,

 

Please note below points whole sourcing:

·         2+ years of experience in hardware troubleshooting

·         Voice Quality is a must, must have excellent communication skills

·         Need immediate joiners only.

 

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Dear Team,

 

Please find updated the correct job code.

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Dear Team,

 

Please note below points whole sourcing:

·         Need immediate joiners only. Candidate with Notice period of 30 days are not considered.

·         voice quality is a must, this is a voice profile and hence, need someone with excellent communication skills.

·         2+ years of experience in hardware troubleshooting

·         Share CV post AMCAT registration and assessment

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PLEASE SUBMIT CVs ONLY POST AMCAT WITH BELOW TRACKER

 

Sr. No.	Candidate Name	Location	Total Experience	Relevant Experience	Current Company	Current Designation	Current CTC	Expected CTC	Notice Period	AMCAT Status

 

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Dear Team,

 

Please note below points whole sourcing:

·         Need immediate joiners only

·         excellent communication skills as this is a voice profile and hence, need someone with good communication skills.

·         2+ years of experience in hardware troubleshooting

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Dear Team,

 

AMCAT (Check basic eligibility)

Post AMCAT, Share candidate’s CV along with tracker as per below mentioned format with Jasmine on rm1@coppergate.in

AMCAT Process:

1. Candidate needs to appear for AMCAT test 1^st (Please Note: AMCAT is also an elimination round)
2. Link: https://concentrix.myamcat.com/in/agency
3. Make sure candidate selects Coppergate as their source
4. Fill up all candidate details: Details to be filled correctly as all future communication will happen on the registered email id
5. Candidate will receive AMCAT link on his Email ID
6. Candidate needs to follow the link and complete his registration round
7. Post Interview completion: Candidate will receive an confirmation email

 

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 Interview Process:

·         Post CV Screening Jasmine will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client .

• Try to process the candidate who can join immediately or in 30 days
• Work from Home till lockdown               

 

Sr. No.	Candidate Name	Location	Total Experience	Relevant Experience	Current Company	Current Designation	Current CTC	Expected CTC	Notice Period

 

 

Company Website: https://www.concentrix.com/
Concentrix, a business services company, is a subsidiary of SYNNEX Corporation
Its parent, SYNNEX sits at number 198 on the Fortune 500 listing
Concentrix is headquartered in Fremont, CA.
Concentrix provides service in 10 industries: Automotive, Banking and Financial Services, Consumer Electronics,
Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism.
Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006
Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business and the Minacs Group Pte.
On Sep 12, 2013, Concentrix added 45,000 employees. The acquisition included adding over 300 clients delivering services in more than 40 languages through 50 delivery centers on six continents
On Aug 2, 2016 Concentrix announced completion of the acquisition of The Minacs Group Pte with closure on Sept 1, 2016

 

Job Code	JC/1359
Process	Hardware Technical Support ( Avalon)
No. of Requirements	30
Gender	Male / Female
About Process	Enterprise Platform support (B2B and B2C commercial line of support)
	Troubleshooting of Server operating system environment, Server deployment/redeployment, Patching, configuration, recovery
	Hardware Identification and Troubleshooting
	Operating System Installation, Navigation, Configuration and Troubleshooting
	Application Navigation, Configuration and Troubleshooting
	Protection Software Usage, Configuration and Troubleshooting
Title	Technical Server support
Location	Banglore
Requirement	Excellent  Communication skills (Voice Select - C1)
Education	Undergrad / Graduate with 2 yrs exp strictly in hardware and troubleshooting
Shift timings	5:30pm to 10:30am (Any 9 hours shift|)
Transport Boundaries	NA
Transport Facility	Available
Salary Range	Upto 5.2 LPA (take home 36k + performance incentives that goes upto 7000 per month)
Weekly Off	2 Rotational off (5 days working)
Age	No bar
USP	Brand, Salary, Career opportunities, 2 weekly offs, Designation
Rounds of Interview	HR  (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	VNA
	Operations  (Check stability & knowledge, discuss salary, Checks communication)
Documents	Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement+Payslip) + Relieving documents
Clawback	90 Days