Dear Team,
Thank you for your support.
Please do not source any more profiles as the client has successfully closed.
As always, appreciate your support.
Kindly share only 2 profiles per day since the Client is slow with the process of shortlisting and it may take more than the usual time for the feedback.
Request you to source the profiles accordingly and also set the expectations with the candidates regarding the delayed feedback
Interview Process:
· Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
· Post Shortlisting only you can register the candidates. (If the candidates is registered without shortlisting he/she will not be tagged under Coppergate)
· Immediate Joiners
- Candidate should have Desktop / laptop at home as mandatory (Please confirm while sharing the profile)
- Feedback TAT : CV Shortlisting TAT – 10 days & Post CV Shortlisting Rounds TAT – 12 days
- Work From Home till next communication
Sr. no. | Registration ID | Time | Date | Name | Contact | Email ID | Position | Remarks | Years of Exp | Rel Exp | CTC |
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- You are requested to log in to the link ORMS (Online Recruitment Management System) link : https://epinet.epicentertechnology.com/ORMS to upload the details and candidates resume online.
- Coppergate "unique code" ie: Agency code to register the details is Coppergate-781
- Link can be accessed by you with given Unique code
- Resume will need to be updated for all applicants on ORMS
- Once registration is completed a registration ID will be generated for each applicant. You are requested to make a note of this registration ID for future reference
This enables with the following :
- Searching candidate profile by name on ORMS
- Checking for duplication by mapping the ORMS ID
- Conduct the necessary rehire check (if any)
Company Website: http://www.epicentertechnology.com/
We at Epicenter are one of India's Leading Customer Contact Centre's providing Voice and Non Voce Services in the areas of Collections, Sales and Customer Service.
Epicenter is a joint endeavor of B. N. Kalyani - Chairman of the $ 500 Million Bharat Forge Group, Ken Eldred - Co-founder of $ 35 Billion Ariba Technologies and Pravin Gandhi (Infinity Ventures) - Co-founder of the Hinditron group of companies which merged with Digital in 1988.
The vision, dynamism & business acumen of the promoters and the leadership of CEO Rajesh (Raj) Thankappan has nurtured Epicenter into a leader in Business Task Outsourcing for a large number of prestigious clients around the globe. The promoters are supported by a team of immensely talented and experienced management members, who provide global expertise to Epicenter. Epicenter also enjoys a strong support from its Venture Capitalists.
Job Code | JC/1532 |
Process | MIS Team Leader |
No. of Requirements | 1 |
Gender | Male / Female |
About Process | Managing a Team of Business Intelligence Executives/ Analysts Stakeholder Management Coordination with clients if required Contribute at a IC level as well |
100% timeliness & 99% accuracy on all the reports published by the team Manage compliance on MIS documentation development and SOPs to ensure business continuity | |
Weekly and monthly reviews with direct reports on process & individual performance Simplification & formulation of reports, evaluate client reporting requirements & enhance effectiveness of reports | |
Managing weekly meetings with stakeholders (Int l and Dom Ops, HR) to review reporting requirements and other issues People development | |
Title | MIS Team Leader |
Location | Bhayandar - Salasar Business Park |
Requirement | Strong written & oral communication skills (8/10), Time management & capability to execute multiple tasks & priorities |
Working knowledge of Power Business Intelligence or Tableau Six sigma trained or QC Tools working knowledge Database management VBA / SQL will be desirable | |
Proficient in MS-OFFICE, especially in excel â€" 2016 | |
Team Management, Ability to assess & identify high potential employees from current team & have development program for each of them, Succession Planning | |
Education | Graduate with 2 + years of expereince as TL in papers from BPO only |
Shift timings | Day rotational shift |
Transport Boundaries | Western - Bandra to Virar, Central - till Thane |
Transport Facility | Depends on shift |
Salary Range | 5.5L to 7L pa |
Weekly Off | Sunday fixed off |
Age | Upto 35 years |
USP | Brand, Designation, Growing industry, Growth opportunity, Learning opportunity |
Rounds of Interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Excel Test | |
Operations (Check stability & discuss salary) | |
Documents | Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents |
Clawback | 90 Days |
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