UPDATE !!! HDFC Sales (Mumbai) : Deputy Manager (Team Leader) - Outbound | Salary 37,000 (Net) | JC/501

Dear Team,

 

Please source candidates who are handling Life Insurance process.

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ACTIVE AGAIN 

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Dear Team,

 

Thank you for your support.

 

Please do not source any more profiles as the client has successfully closed.

 

As always, appreciate your support.

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This is Active Again.

Dear Team,

 

Thank you for your support.

 

Please do not source any more profiles as the client has successfully closed.

 

As always, appreciate your support.

Dear Team,

 

The candidate needs to be comfortable with Work from Home or Work from Office (Depending on the situation)

 

 

 

 

 

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Hi Team,

 

At least 3 + years as TL on papers from BPO

 

Deputy Manager (Team Leader ) :  2 Mortgages 

 

Location : Mahape - Millennium Business Park

 

 

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Hi Team,

 

Kindly find some updates on the below mentioned requirement

 

1.       Candidates with Excellent Communication Skills & Presentable Personality Skills is a mandate.

 

2.       While interviews are lined up please groom the candidates with respect to presentation and formal dress code

 

       3.   Also brief them to be in full network and as far as possible uninterrupted  background

 

 

 

 

Interview Process:

·       

Try to process the candidate who can join immediately.

Sr no	Name of Candidate	Contact number	Position	Location	Interview Date	Interview Time	Current/Last Employer	Last CTC	Expected CTC	Referred By

 

Company Website: https://www.hdfcsales.com/

HDFC Sales is a wholly owned subsidiary of HDFC Ltd. The company has been floated as a distribution arm of HDFC with an objective of offering doorstep service to

prospective clients of HDFC group. HDFC Sales offers financial management solutions to individuals encompassing among other products like Home Loans, Life

Insurance, Mutual Funds, Fixed Deposits and Property Solutions.

 

 

Job Code	JC/501
Process	Deputy Manager (Team Leader)
No of Position	1 Mortgage & 1 Insurance
Gender	Male / Female
About Process	Motivating and inspiring the team to surpass their potential.
	Improving the team and facilitating the communication among the members of team.
	Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
	Creating sense of ownership within the employees and resolving employee issues, if any.
	Encouraging, supporting, and motivating actively one’s peer team.
	Looking constantly for development as well as continuous improvement for the entire team.
	Monitoring, organizing, and coaching team on a day-to-day basis.
	Communicating the company’s purpose, core values, vision to the front employees.
	Ensuring that the employees follow their schedules properly as designed.
	Striving for new ways continually, to increase the opportunities of sales.
	Handling escalated calls, complaints, questions, and queries as necessary.
	Facilitating cross-functional communication within employees for improved working condition.
	Creating a conducive work environment for all the call center’s employees.
	Carrying out team meetings and actively participating in the monthly and weekly meetings.
	Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets.
	Handle attrition and shrinkage
Title	Deputy Manager (Team Leader)
Location	Mahape
Requirement	Excellent communication skills required (B29)
	Strong knowledge of customer care techniques and processes
	Familiarity with several voice-logging systems and tools
	Should have knowledge and experience of attrition and shrinkage
Experience	Bachelor’s degree in administration, commerce, management or any related field from an accredited institution
	Candidate should have minimum 4 years of experience as Team Leader on papaers in BPO (Home Loan / BFSI / Insurance process only)
Shift timings	9:30 am to 6:30 pm
Transport Boundaries	NA
Transport Facility	NA
Salary Range	29,000 to 37,000 (Net)
Weekly Off	Sunday fixed off
Age	Upto 35 years
USP	brand, Growing industry, Growth opportunity.
Rounds of Interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Operations (Process knowledge, Age, Stability, Communication skills, Compensation)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents
Clawback	90 Days