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Wipro [Flipkart]: 3 Months Contractual | PAN INDIA CANDIDATES MAY APPLY (Except South India) | Salary 11,000 (Net)



Batch date: June 2nd / 3rd Week

 

Candidates will be working on 3rd Party Payroll and will have 3 months Contract

 

·        Screen candidates thoroughly

·        Candidates should speak Decent English + Fluent English (B28 High quality)

·        Should have Customer Service skills + should be able to handle situation

Original JD is attached for reference

·        Should have PC / Laptop + Broadband connection with minimum 10 MBPS speed compulsory

·        Candidates from PAN India may apply (Avoid candidates from South India as they have strong Regional Accent)

 

 

Interview Process:

·        Registration link mentioned below

https://forms.gle/zNW44vkQmeLfoupA8

·        Post registration, SPOCs from our end will screen candidates

·        Post shortlisting by SPOCs, candidate will be forwarded to Wipro for further rounds

 

 

 

 

 

 

Wipro Limited (formerly Western India Products Limited) is a multinational IT Consulting and System Integration services company headquartered in Bangalore, Karnataka, India.

As of March 2014, the company had 146,000 employees servicing over 900 large enterprise corporations with a presence in 61 countries.

Wipro is the third largest IT services company in India and 7th largest worldwide. On 31st March 2014, its market capitalisation was approximately 1.27 trillion ($20.8 billion),

making it one of India's largest publicly traded company.

Wipro Limited is a global provider of comprehensive IT solutions and services, including Systems Integration, Consulting, Information Systems outsourcing, IT-enabled services, and R&D services.

Wipro entered into the technology business in 1981 and has over 140,000 employees and clients across 54 countries today.

IT revenues stood at $ 6.2 billion for the year ended 31 March 2013, with a repeat business ratio of over 95%.

 

 

Process

FlipKart (Voice) - Inbound + Outbound

Open Positions

200+

Gender

Male / Female

About Process

Handle incoming Call / Make calls and follow-up on customer concerns regarding Delivery, Refunds, Order Status, Cancellations, Returns, Billing, etc.

Title

CSR / Sr. CSR

Location

Work From Home

Requirement

Decent English + Fluent Hindi with minimum Mother Tongue Influence Communications skills (B28 High)

Basic computer knowledge

Candidate should be high on energy, customer & solution oriented, have phone etiquettes, good thought process, etc.

Qualification

HSC / Graduates / PG (Fresher or Experienced)

Bsc. IT, BE, BCA, ME, Btech, Mtech with minimum 6 months of BPO Voice experience can also apply

Shift Timings

24x7

Location Boundaries

NA

Transport Facility

NA

Salary Range

Fresher / Experienced: 11,000 (Net) + PF

Basic Incentives

Weekly Off

6 days working (1 Rotational Off)

Age

Between 18 to 40 years

USP

Contractual, Work From Home

Rounds of Interview

HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

V&A (Check accent, fluency and thought process)

Swar (41+ score required) – Communication skill test

Typing speed: 25 w.p.m with 85% Accuracy

Client Round (Will check capabilities based on business situation)

 

Operations (Check capabilities, stability & discuss compensation)

Documents

Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip)

Clawback

90 days

 

 

Contact Us on 7208083220 or Email us on osmshrconsultancy@gmail.com

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