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One Point One (Navi Mumbai): Quality Analyst | Salary Upto 20,000 (Net) | JC/907| ACTIVE AGAIN

 Interview Process:

 

  • Connect telephonic via conference with Ridhima
  • Send candidate’s CV and tracker as per below mentioned format to Ridhima on osmshrconsultancy@gmail.com
  • Try to process the candidate who can join immediately only.
  • Work from office

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

Company Website:  www.1point1.in

Headquartered in Navi Mumbai, 1Point1 is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth.

They bring business intelligence and technology expertise on a unified platform to catalyze enterprise transformation and improve customer experience. As a

business process management (BPM) company they offer technology, finance, skill-development and analytical solutions to simplify, invigorate, and strengthen your

operations.

To offer streamlined solutions to all their clients, they have 5 service centers located across Navi Mumbai, Gurgaon, Indore and Bangalore.

They work to improve the profitability of your organization and provide you with direct returns on your investment. With an agile approach to project delivery, they focus

on delivering value at the earliest opportunity while ensuring that your business is enriched by models that sustain its long-term growth.


Job Code

JC/907

Process

Go Air

Gender

Male / Female

No. of Positions

2

About Process

Gives constructive feedback to associates and derive action plan

Understands process/function goals and help the team to achieve them

Completing Call Monitoring and Feedbacks as per SLA or Internally defined

Conducting Calibration Sessions and initiating Action Plans for reducing Variance

Demonstrate expertise in functional knowledge and the ability to apply them in the aligned project

Coach associates and peers on Quality tools pertaining to the project

Understand the impact of individual performance to meet / improve own targets

Coordinating with the client on process related issues & updates

Ensure Adherence To Process Quality SLA's

Listen & clearly presents information

Present appropriate information in a clear and concise manner, both orally and in writing

Take others perspectives into account when communicating, negotiating or presenting arguments

Title

Quality Analyst

Location

Turbhe (MIDC Industrial Area)

Requirement

Good Communication Skills (8/10)

Basic computer knowledge

Education

HSC / Graduate with minimum 1 + years of experience as Quality Analyst on papers in BPO from Voice Process Only

Shift timings

9 hours between (8:00am to 8:00pm)

Transport Boundaries

NA

Transport Facility

NA

Salary Range

15,000 to 20,000 (Net)

Weekly Off

1 Rotational Off

Age

Upto 35 years

USP

Day shift, Designation, Salary, Brand

Rounds of Interview

HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Operations (Check stability, Interest, flexibility & discuss salary)

Documents

Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving documents

Clawback

90 days


For more details connect us on 07208083220

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