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One Point One (Navi Mumbai): Trainer | Salary Upto 24,000 (Net) | JC/910 | Active Again

 Interview Process:

 

  • Connect telephonic via conference with Ridhima 
  • Send candidate’s CV and tracker as per below mentioned format to Ridhima on osmshrconsultancy@gmail.com
  • Try to process the candidate who can join immediately only.
  • Work from office

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

Company Website:  www.1point1.in

Headquartered in Navi Mumbai, 1Point1 is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth.

They bring business intelligence and technology expertise on a unified platform to catalyze enterprise transformation and improve customer experience. As a

business process management (BPM) company they offer technology, finance, skill-development and analytical solutions to simplify, invigorate, and strengthen your

operations.

To offer streamlined solutions to all their clients, they have 5 service centers located across Navi Mumbai, Gurgaon, Indore and Bangalore.

They work to improve the profitability of your organization and provide you with direct returns on your investment. With an agile approach to project delivery, they focus

on delivering value at the earliest opportunity while ensuring that your business is enriched by models that sustain its long-term growth


Job Code

JC/910

Process

Inbound Process - JFL (Domino's)

Gender

Male / Female

No. of Positions

2

About Process

Conduct NHT batches for multiple process and manage OJT

Prepare or modify training content, TNI,PKT completion

Creating contents for training / Dashboard preparation

Develop and / or deliver domain centric Training Content in specific to the domain, Function and/or Process

Train the associates for objection handling as well as other aspects

Responsible for performing gap analysis and identifying knowledge gaps around both Content and Delivery

Create and / or manage the mechanism of certification of employees at all levels within the account

Create and Update Process Documents, Training Collaterals, Databases and Trackers

Work closely with Process Excellence teams to identify knowledge gaps and undertake improvement projects

Monitor and ensure that the SOPs at account level are current

Co-ordinate between the Training and Operations stakeholders to ensure timely reporting and governance of training activities

Interdepartmental Communication & Co-ordination

Title

Trainer

Location

Turbhe (MIDC Industrial Area)

Requirement

Good Communication Skills (8/10)

Basic computer knowledge

Education

Graduate with minimum 2 + years of experience as Trainer on papers in BPO (Voice process only)

Shift timings

9 hours between (8:00am to 8:00pm)

Transport Boundaries

NA

Transport Facility

NA

Salary Range

17,000 to 24,000 (Net)

Weekly Off

1 Rotational Off

Age

Upto 36 years

USP

Day shift, Designation, Salary, Brand

Rounds of Interview

HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Operations (Check stability, Interest, flexibility & discuss salary)

Documents

Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving documents

Clawback

90 days








For more details connect us on 07208083220

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