Radius (Mumbai) : Process Trainer - Collections Salary upto 6 LPA | JC/348 | POSITION CLOSED

Dear Team,

 

The subject position has successfully been closed.

Thank you for your support.

 Interview Process:

 

·         Post CV Screening Jasmine will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client .

• Try to process the candidate who can join immediately or within 1 month
• Work from Home till lockdown

 

Sr. No.	Candidate Name	Location	Total Experience	Relevant Experience	Current Company	Current Designation	Current CTC	Expected CTC	Notice Period

 

Company Website: https://www.radiusgs.com/

Radius Global Solutions is a leading provider of accounts receivable, customer relations and revenue cycle management solutions. Radius was established in 2013

Specialties

Customer Acquisition, Healthcare Revenue Cycle Management, Customer Relationship Management, First Party Collections, and Third Party Collections

 

Job Code	JC/348
Process	Process Trainer - International 3rd Party Collections
Gender	Male / Female
No. of Positions	1
About Process	Responsible for performing gap analysis and identifying knowledge gaps around both Content and Delivery
	Develop and / or deliver domain centric Training Content in specific to the domain, Function and/or Process
	Create and/or manage the mechanism of certification of employees at all levels within the account
	Create and Update Process Documents, Training Collaterals, Databases and Trackers
	Provide support to SME/Trainers for the specific account and manage quality of delivery across processes
	Drive central Training Initiatives within the account in order to ensure standardization and alignment
	Work closely with Process Excellence teams to identify knowledge gaps and undertake improvement projects
	Monitor and ensure that the SOPs at account level are current
	Co-ordinate between the Training and Operations stakeholders to ensure timely reporting and governance of training activities
	Interdepartmental Communication & Co-ordination
Title	Process Trainer
Location	Powai
Requirement	Excellent communication skills required (Voice Select)
	Basic computer knowledge
Education	HSC / Graduate with minimum 2+ years of experience as Process Trainer on papers from International BPO (International 3rd Party collections experience mandatory as a Trainer)
Shift timings	6:30pm to 3:30am
Transport Boundaries	CST / Churchgate / Mira Road / Thane / Vashi
Transport Facility	Centralized pick / home drop
Salary Range	5-6 LPA
Weekly Off	Saturday and Sunday fixed off
Age	Upto 35 years
USP	Brand, Salary, Designation, Attractive Incentives, Weekends fixed off
Rounds of Interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Head of Training Round (Telephonic)
	AVP Operations Round
Documents	Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents / Resignation acceptance from Current & Previous Employer
Clawback	90 days