Dear Team,
Request you all to stop sourcing for the above position since the client is going to revise the requirements and will be looking forward for profiles related to the same.
Once we receive the updated requirements we will share, kindly start sourcing only post the updated requirement is shared.
Appreciate your support.
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Dear Team,
Kindly note the number of vacancy is 1.
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Interview Process:
Post CV Screening Jasmine will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client .
- Try to process the candidate who can join immediately or within 1 month
- Work from Home till lockdown
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period |
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Company Website: https://www.radiusgs.com/ |
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Radius Global Solutions is a leading provider of accounts receivable, customer relations and revenue cycle management solutions. Radius was established in 2013 |
Specialties |
Customer Acquisition, Healthcare Revenue Cycle Management, Customer Relationship Management, First Party Collections, and Third Party Collections |
Job Code | JC/121 |
Process | Team Leader – International 3rd Party Collections |
Gender | Male / Female |
No. of Positions | 2 |
About Process | Manage productivity requirements and implement strategies to improve production |
Monitor daily production reports and proactively manage files as they approach SLA commitments | |
Ensure client dictated SLA’s are adhered to | |
Assist in the clarification or resolution of issues as they arise between customers and operating personnel | |
Should know about shrinkage and attrition | |
Title | Team Leader |
Location | Powai |
Requirement | Excellent communication skills required (Voice Select) |
Basic computer knowledge | |
Education | HSC / Graduate overall 5 to 7 years of experience into International BPO Only |
Candiate should have minimum 2 to 3 years of experience as TL on papers into International BPO only (International 3rd Party collections experience mandatory as a Team Leader) | |
Candiate should have handled a team of 12 and above numbers of executive | |
Shift timings | 6:30pm to 3:30am |
Transport Boundaries | CST / Churchgate / Mira Road / Thane / Vashi |
Transport Facility | Centralized pick / home drop |
Salary Range | 6-7 LPA |
Weekly Off | Saturday & Sunday Fixed Off |
Age | Upto 35 years |
USP | Brand, Salary, Designation, Attractive Incentives, Weekends off |
Rounds of Interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Operations (Check stability & discuss salary) | |
Documents | Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents / Resignation acceptance from Current & Previous Employer |
Clawback | 90 days |
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