Teleperformance (Central Mumbai): Database Administrator | CTC Upto 8 Lacs pa | JC/1501

 Interview Process:

 

• Connect telephonic via conference with Ridhima
• Post her shortlisting, send candidate’s CV and tracker as per below mentioned format to Ridhima on osmshrconsultancy@gmail.com
• Process the candidate who can join immediately
• Temporary work from Home

 

 

1.	Candidate Name
2.	Current/Previous organization
3.	Current Designation
4.	Education
5.	Total years of Exp
6.	Notice period
7.	Contact Number
8.	Current CTC
9.	Expected CTC
10.	Are they okay for WFH during Covid situation?
11.	Are they okay for Gurgaon location during non-covid situations?
12.	Candidate has own Desktop and Wifi if needed to connect from home?
13.	Night Shift OK?
14.	Report Develop will work in - Majority 7pm – 4am, OK with is?	e.g for Report Developer
15.	Has 3yrs above in TSQL, SSRS, SSIS? How many do they have?	e.g for Report Developer
16.	Has 6-12 months in Power BI?	e.g for Report Developer
17.	Will be able to Buyout for batch date given post Offer?
18.	If Manager req - needing Team Handling experience – please specify if handle team and how many members
19.	If Manager req – Has Client Coordination? India or Global Level?
20.	Screening Notes regarding profile and skillset need especially for Manager

 

 

 

Company Website: https://www.teleperformance.in/en-us/

Teleperformance SE is an omnichannel company headquartered in France.

Teleperformance has 300,000 employees[3] across 400 contact centers in 80 countries and serves over 170 markets

The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO).

The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world

In 2003, Teleperformance became the world's second largest contact center outsourcer in terms of revenue

In October 2018, Teleperformance acquired Intelenet for $1 billion

Teleperformance was recognized by the 2015 Aon Hewitt Best Employers Program

The company achieved certification in ten countries around the world, including China, India, Portugal, Albania, Slovakia, Ukraine, Switzerland, Chile, Egypt and Lebanon

In 2015, Teleperformance was recognized as one of the best companies to work for in Brazil,[50] Dominican Republic, El Salvador, India and Mexico

In 2016, The company was ranked fourth among India's “Best Workplaces"

in 2019, Teleperformance ranked among the best outsourced services providers at the International Association of Outsourcing Professionals (IAOP)

Global Outsourcing 100 (R) awards for the fifth year in a row Job Code  JC/1501 Process Database Administrator No. of Requirements 1 Gender Male / Female About Process Monitor and maintain maximum performance of databases Identify poorly performing queries and work with development teams to tune accordingly Monitor database logs for hardware, memory or disk space / capacity issues and take appropriate action Implement database parameter and configuration changes for optimal performance with the host operating system Insure the database environment remains in compliance with our vendor license agreements Design and implement processes and procedures to reduce and eliminate database outages and downtime Implement data backup and recovery procedures to prevent the loss of data from all types of failure Document, plan and test Disaster Recovery procedures Design, implement and maintain database security strategies that provide the appropriate level of security for users and applications Responsible for complying with all Company Information Services policies and standards Responsible for ensuring appropriate security and privacy measures are implemented on technology solutions to protect Company data from intentional or accidental misuse   Create and maintain SQL Queries and stored procedures and develop new ETL processes and SSIS packages to meet business needs   Perform data administration tasks, Backups, DR/Failover, Automation, Monitoring, Maintenance and Tuning tasks   Troubleshooting on performance issues Title Database Administrator Location Thane, Temporary work from Home Requirement Good Communication Skills (8/10) Proficient with Microsoft Office tools Self-starter and able to complete tasks with little supervision Detailed orientated with strong organizational skills Education Graduate with 3-5 years relevant experience in SQL DBA profile Should have experience on SQL Server 2016 and above Should have basic knowledge of Azure SQL infra Shift timings 24x7 Transport Boundaries NA (DO NOT Source candidates from far off) Transport Facility NA Salary Range 6L to 8L pa Weekly Off Saturday and Sunday fixed off Age Upto 40 years USP Brand, Designation, Growing industry, Growth opportunity, Learning opportunity, Weekend off Rounds of Interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Technical Round (Check technical & process knowledge) Operations (Check knowledge, experience & discuss salary) Client (Check Knowledge, discuss salary, compensation) Documents Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents Clawback 90 Days Connect us on 07208083220 for more details