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Teleperformance (Navi Mumbai): Software Engineer (SBI) | CTC Upto 6 Lacs pa | JC/1504

 Interview Process:

 

  • Connect telephonic via conference with Ridhima
  • Post her shortlisting, send candidate’s CV and tracker as per below mentioned format to Ridhima on osmshrconsultancy@gmail.com
  • Process the candidate who can join immediately
  • Work from Office

 

 

1.         

Candidate Name

 

2.         

Current/Previous organization

 

3.         

Current Designation

 

4.         

Education

 

5.         

Total years of Exp

 

6.         

Notice period

 

7.         

Contact Number

 

8.         

Current CTC

 

9.         

Expected CTC

 

10.      

Are they okay for WFH during Covid situation?

 

11.      

Are they okay for Gurgaon location during non-covid situations?

 

12.      

Candidate has own Desktop and Wifi if needed to connect from home?

 

13.      

Night Shift OK?

  

14.      

Report Develop will work in - Majority 7pm – 4am, OK with is?

e.g for Report Developer

15.      

Has 3yrs above in TSQL, SSRS, SSIS? How many do they have?

 e.g for Report Developer

16.      

Has 6-12 months in Power BI?

  e.g for Report Developer

17.      

Will be able to Buyout for batch date given post Offer?

 

18.      

If Manager req - needing Team Handling experience – please specify if handle team and how many members

 

19.      

If Manager req – Has Client Coordination? India or Global Level?

 

20.      

Screening Notes regarding profile and skillset need especially for Manager

 

 

 

 

Company Website: https://www.teleperformance.in/en-us/

 

Teleperformance SE is an omnichannel company headquartered in France.

Teleperformance has 300,000 employees[3] across 400 contact centers in 80 countries and serves over 170 markets

The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO).

The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world

In 2003, Teleperformance became the world's second largest contact center outsourcer in terms of revenue

In October 2018, Teleperformance acquired Intelenet for $1 billion

Teleperformance was recognized by the 2015 Aon Hewitt Best Employers Program

The company achieved certification in ten countries around the world, including China, India, Portugal, Albania, Slovakia, Ukraine, Switzerland, Chile, Egypt and Lebanon

In 2015, Teleperformance was recognized as one of the best companies to work for in Brazil,[50] Dominican Republic, El Salvador, India and Mexico

In 2016, The company was ranked fourth among India's “Best Workplaces"

in 2019, Teleperformance ranked among the best outsourced services providers at the International Association of Outsourcing Professionals (IAOP)

Global Outsourcing 100 (R) awards for the fifth year in a row


Job Code

JC/1504

Process

SBI

No. of Requirements

1

Gender

Male / Female

About Process

Maintaining daily checklist

Ensure prompt and accurate service and achievement of targets

Respond and resolve issues on timely basis

Title

Software Engineer

Location

Nerul

Requirement

Good Communication Skills (8/10)

Candidate should have knowledge in .net technology, Microsoft SQL Server, Oracle

Candidate should be good in troubleshooting production issues

Education

Graduate & Candidate should have minimum 2-4 years of experience in production application support

Shift timings

24x7

Transport Boundaries

DO NOT Source candidates from far off

Transport Facility

NA

Salary Range

4L to 6L pa

Weekly Off

Saturday and Sunday fixed off

Age

Upto 35 years

USP

Brand, Designation, Growing industry, Growth opportunity, Learning opportunity, Weekend off

Rounds of Interview

HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Technical Round (Check technical & process knowledge)

Operations (Check knowledge, experience & discuss salary)

Client (Check Knowledge, discuss salary, compensation)

Documents

Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents

Clawback

90 Days


Connect us on 07208083220 for more details

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