Interview Process:
- Process the candidate who can join immediately or with minimum 1 month notice period only.
- Candidate should be comfortable with Work from office or Work from Home
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period | Reasons To Quit | Communication Skills on the scale of 10 | Domain Knowledge on the scale of 10 | |
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Headquartered in Navi Mumbai, 1Point1 is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth. |
They bring business intelligence and technology expertise on a unified platform to catalyze enterprise transformation and improve customer experience. As a |
business process management (BPM) company they offer technology, finance, skill-development and analytical solutions to simplify, invigorate, and strengthen your |
operations. |
To offer streamlined solutions to all their clients, they have 5 service centers located across Navi Mumbai, Gurgaon, Indore and Bangalore. |
They work to improve the profitability of your organization and provide you with direct returns on your investment. With an agile approach to project delivery, they focus |
on delivering value at the earliest opportunity while ensuring that your business is enriched by models that sustain its long-term growth. |
Job Code | JC/1455 |
Process | Collections & Inbound Voice Process |
No. of Requirements | 2 |
Gender | Male / Female |
About Process | Training the Batches as per products requirements |
Need to take care of OJT batches | |
Prepare or modify training content, TNI,PKT completion | |
Creating contents for training / Dashboard preparation | |
Train the associates for objection handling as well as other aspects | |
Responsible for performing gap analysis and identifying knowledge gaps around both Content and Delivery | |
Create and / or manage the mechanism of certification of employees at all levels within the account | |
Create and Update Process Documents, Training Collaterals, Databases and Trackers | |
Work closely with Process Excellence teams to identify knowledge gaps and undertake improvement projects | |
Monitor and ensure that the SOPs at account level are current | |
Co-ordinate between the Training and Operations stakeholders to ensure timely reporting and governance of training activities | |
Interdepartmental Communication & Co-ordination | |
Title | Trainer |
Location | Chennai - Fortune Towers, Kovilambakkam |
Requirement | Good Communication Skills (7/10) |
Good knowledge about throughout, FAP, SAP, etc | |
Basic computer knowledge | |
| Hindi speaking is Mandatory |
Education | HSC/Graduate with experience in banking collection/ Inbound with min 1 years of experience as trainer on papers from domestic process |
Shift timings | 9.00am to 6.00pm |
Transport Boundaries | NA |
Transport Facility | NA |
Salary Range | 15K to 20K (Net) |
Weekly Off | 1 Rotational Off |
Age | Upto 36 years |
USP | Day shift, Designation, Salary, Brand |
Rounds of Interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Operations (Check stability, Interest, flexibility & discuss salary) | |
Documents | Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving documents |
Clawback | 90 days |
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