ACTIVE AGAIN
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Dear Team,
Thank you for your support.
Please do not source any more profiles as the client has successfully closed.
As always, appreciate your support.
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Interview Process:
- Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
- Post her short listing, candidate’s profile will be shared with the client
- Process the candidate who can join immediately
- Work from Office
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period | Reasons To Quit | Communication Skills on the scale of 10 | Domain Knowledge on the scale of 10 | |
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Company Website: https://www.blinc.tech/ |
BLINC technologies is a "next-generation technology" company that focuses on building products and services that solve industry pain points. They are designing |
innovative products that aim to disrupt the industry. BLINC also supports businesses and develops expertise in niche technology areas. |
Job Code | JC/873 |
Process | Team Leader (Inbound Customer Service) |
No. Of Requirements | 1 |
Gender | Male / Female |
About Process | Manage productivity requirements and implement strategies to improve production |
Monitor daily production reports and proactively manage files as they approach SLA commitments | |
Ensure client dictated SLA’s are adhered to | |
Assist in the clarification or resolution of issues as they arise between customers and operating personnel | |
Should know about shrinkage and attrition | |
Title | Team Leader |
Location | Gurugram |
Requirement | Good Communications skills required (7/10) |
Basic computer knowledge | |
Education | Graduate with minimum 2+ years of experience as Team Leader on papers in BPO (Voice Process Only) |
Experience in Handling Inbound customer service process | |
Tele calling Process as a Team Leader | |
Shift timings | 8:00am to 10:00pm (Any 9 hours shift) |
Location Boundaries | NA |
Transport Facility | NA |
Salary Range | 15,000 to 21,000 (Net) |
Weekly Off | 1 Rotational Off |
Age | Upto 35 years |
USP | Designation, Salary, Growth Opportunity |
Rounds of Interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Operations (Check stability & discuss salary) | |
Client (Check knowledge and experience) | |
Documents | Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving documents |
Clawback Period | 90 Days |
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