Hexaware Technologies (Chennai) : Assistant Manager | CTC upto 7.5L pa | JC/1576

 Interview Process:

 

 

• Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
• Post her short listing, candidate's profile will be shared with the client

• Try to process the candidate who can join immediately

·         Work from Office

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

 

Company Website: https://hexaware.com/

Hexaware Technologies Limited (HTL) is an information technology and business process outsourcing service provider company based in Navi Mumbai, India.

Founded in 1990. The company provides software services in Banking and Financial services, Health care and Insurance, Travel and Transportation and Manufacturing and consumer.

The company has its headquarters in Mumbai and has offices across US, Mexico and Canada in North America, Brazil in South America, Sydney in Australia, Singapore, Japan, India,

China and UAE in Asia and UK, Germany, Bucharest and Netherlands in Europe.

Current employee strength is above 12,115 with over 219 clients.

In a separate survey of 2006, it was rated the sixth Best IT Employers from India.

The company is presently listed amongst the top 20 IT services providing firms (NASSCOM).

Hexaware has been recognized as the fastest growing outsourcing provider by Asia Outsourcing Congress for the year 2015-2016.

The company is listed among Asia's 200 best under a Billion on Forbes.     Job Code  JC/1576 Process International US voice No. of Requirements 1 Gender Male / Female About Process Manage productivity requirements and implement strategies to improve production Monitor daily production reports and proactively manage files as they approach SLA commitments Ensure client dictated SLA's are adhered to 70% Voice & 30%  Email Assist in the clarification or resolution of issues as they arise between customers and operating personnel Handle attrition and shrinkage Title Assistant Manager Location Chennai (Kandanchavdi) Requirement Good Communication Skills (8/10) Should be good in excel and metrics as well Aware about Shrinkage, Attrition, AHT, SLA, occupancy and Utilization formulas Education Graduates with 6 months as AM (on papers) handling experience into International voice process (US/UK preferred) Should have handled a team Should have worked as AM designation for 6 months on papers in International voice process (US/UK/Canada/Australia/New Zealand any) Should be aware about operational metrics i.e. Shrinkage, Attrition, Occupancy, AHT, SLA, Utilization formulas Should be willing to work in night shifts Shift timings Fixed shift 6.30 p.m. to 3.30 a.m. (Only drop facility available within the boundary limits) Transport Boundaries Local might work OR outstation candidates with Chennai as their hometown Transport Facility Drop shall be provided Salary Range 5L to 7.5L pa (Max budget depends on last drawn salary) Weekly Off 2 Fixed week offs Age 34 years  USP Salary, Brand Rounds of Interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Operations (Process knowledge, Age, Stability, Communication skills, Compensation) Documents Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Pay slip) + Relieving documents  Clawback 90 Days