iMetrix Solutions (Mumbai): Process & Product Trainer | Salary Upto 4.2L | JC/1645

 Interview Process:

 

• Share candidate’s CV along with tracker as per below mentioned format with Ridhima on osmshrconsultancy@gmail.com
• Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
• Connect candidate via conference with SPOC Ridhima
• Post her short listing, candidate’s profile will be shared with the client

• Feedback TAT : 7 Working Days  
• Process candidate who can join immediately
• Work from Office

 

 

Target Companies :

 

1.       ICAN BPO

2.       Voitekk

3.       Sutherland

4.       Capita

5.       Paddle Point

6.       ICICI Lombard

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

 

 

Company Website: https://www.imetrixsolutions.com/

Established in 2015, iMetrix Solutions is an ISO 27001:2013 Certified wholly Indian-owned operation based in the rapidly developing IT space of Navi Mumbai, Maharashtra, India. We have extensive and robust Contact Center infrastructure set up with a highly experienced management team to deliver projects successfully. We deliver a comprehensive range of Contact Center solutions and can integrate these with other fulfillment or related documentation services too so as to create a complete end to end solution. By maintaining industry-leading technology, we provide you with the ability to change and adapt your campaigns and needs with great flexibility as your business progresses. This enables us to offer niche solutions and maximum efficiency in our operations. We pride ourselves on setting high standards of innovation and professionalism. We therefore believe in 'Redefining Performance Metrics' each time, every time!   Job Code JC/1645 Process International Inbound Sales No. of Requirements 2 Gender Male / Female About Process As an individual contributor, incumbent will deliver variety of Sales training programs in online mode/classroom mode/on-the-Job (for e.g. - Sales pitch, Negotiation skill, Consultative selling etc). Covering skills, competencies & etiquettes required for sales Work closely with sales team, observe sales encounters to identify challenges they face on-the-job, conduct skills gap analyses for sales team and offer training solutions to increase productivity. Trainer will be handling sales executive and TL sales process mentoring Conduct refresher training workshops for the targeted audience in line with the branch needs. Coach advisors on improvement in products and processes Proficiency in content creation (ppt & video based) using tools like Camtesia, Canva and other content development tools. Producing physical and digital educational material (e.g. videos and case studies) Prepares new sales representatives by conducting orientation to sales process, developing individual coaching plans, providing resources and assistance Determine training needs, observing sales encounters, studying sales results reports. Communicate any product and process changes to the team Improve training effectiveness by developing new approaches and techniques, making support readily available, integrating support with routine job functions Update job knowledge by participating in educational opportunities Ensure advisors are skilled and knowledgeable to handle customer interactions Create learning solutions and customize training delivery Conduct skills gap analyses to identify areas of improvement Analyse and measure performance targets and provide coaching Develop Sales module. Good with TNI, TNA, training, sales pitch etc Title Process & Product Trainer Location Mumbai - Navi Mumbai Requirement Good Communication Skills (8/10) Monitor and manage training effectiveness of learning interventions Product & service knowledge Planning, organizing and execution skills Great Coaching skills Business acumen Education Graduate/Post Graduate - Any Specialization/Six Sigma Green Belt Certification preferred but not mandatory The candidate must be from International BPO background with 1-3 years of Training experience The candidate with sales training experience is preferred Shift timings US shift – starting from 7.30PM Transport Boundaries Kurla to Badlapur, Navi Mumbai. Don’t source candidates from western line Transport Facility NA Salary Range 25,000 to 35,000K (Net) Weekly Off Any 2 days off in a week Age Upto 40 years USP Designation, Salary Rounds of Interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Training Head (Skills, Check Knowledge, discuss salary, compensation) Operations (Process knowledge, Age, Stability, Communication skills, Compensation) Documents Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents Clawback 90 Days For more details connect us on 07208083220