Sterling (Central Mumbai): Manager - Process Excellence | Salary upto 11L pa | JC/1602 | POSITION ON HOLD

Dear Team,

 

Client is going through some changes in internal management until then the subject Position is on HOLD.

 

Kindly do not share any more profiles since the client won’t consider the same.

 

I am trying my best to get the feedback on the profiles sourced earlier however, until the feedback is not shared by the HR treat the profiles as on Hold.

 

Thank you for the continuous support.

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Dear Team,

 

Please don’t tap candidates from Accenture as the client has already shortlisted profiles from there.

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 Interview Process:

 

• Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
• Post her short listing, candidate’s profile will be shared with the client

·         Try to process the candidate who can join immediately or within 30 days

• Work from Home till lockdown

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

 

 

Company Website: https://www.sterlingcheck.com/

Founded in 1975, Sterling Backcheck is a background check company based out of New York, US

The firm provides criminal records, driving records, identity and credit, references and credentials, substance abuse and health and global services screenings to their

20,000 clients in the education, financial services, government, health care, manufacturing, non-profit organizations, retail, and transportation industries

The firm administers approximately 61,00,000 annually, which is about average for a background screening company

 

Job Code	JC/1602
Process	Manager – Process Excellence
No. of Requirements	1
Gender	Male / Female
About Process	Responsible for the design, standardization and performance of the customer-facing business processes that support existing and new processes/products/services and manage the Quality team
	Lead the development and implementation of best practices for an information services product line. Target areas of improvement in time to delivery, COGS, and quality
	Serve as primary point of escalation for any internal/external customer concerns; capably address customer issues directly
	Understand, design, measure and optimize the quote-to-cash process
	Work with various groups to obtain the input necessary for business process management and pro-active process improvement
	Use six-sigma methodology to search for root causes of performance lapses and correct them
	Evaluate suggestions from all the input departments and work with Product Manager and Production Managers to prioritize ideas for process improvements, technical changes, training changes, etc
	Manage process changes
Title	Manager – Process Excellence
Location	Mumbai - Thane (G Corp Tech park - Kasarvadavali)
Requirement	Good written and verbal communication skills (8/10), including a high level of comfort with RFP responses, sales presentations, and client meetings
	Knowledge of statistical tools, lean tools like value stream mapping and Minitab application
	Understanding of all/portions of the quote-to-cash business processes
	Strong analytical skills to study operational performance
	Financial acumen to craft business cases for proposed initiatives
	Knowledge of at least one Project Management technique and tool (MS Project, PMI certification)
	Ability to engage with all levels of Sterling Talent Solutions and client organizations, from Product Manager, Finance, IT and Operations teams to Senior Executives
	Ability to work independently and as part of a team
	Superior time management skills, capable of multi-tasking and prioritizing multiple projects with competing deadlines
	Strong focus on process and product quality balancing ability to meet customer expectations while delivering business operational efficiency
	Business Process Management, Six Sigma, Lean
	Business Process Modeling tools (Visio, other)
	Project Management methodology & tools
	Business Analysis; business requirements
	Data analysis/mining
	Change Management (internal/customer)
	Product life-cycle management
	Project-based Business Case
	Black or Green belt Six Sigma certified
Education	Graduate with 7 - 10+ Years’ experience in BPO, Minimum of 5+ year experience in Quality function. Should be Green Belt certified/Black Belt trained
	Experience with any Business Process Management methodologies (Six Sigma, Lean, BPM or TQM)
	Hands on experience of implementing Quality tools
	Experience in lean six sigma, transformation and business process reengineering project
	Experience documenting Business Process flows, crafting/updating Standard Operation Procedures, and documenting business/functional requirements for IT
	Transformational projects experience
Shift timings	24*7
Transport Boundaries	Anywhere from Mumbai
Transport Facility	Shall be provided
Salary Range	9.5L to 11L pa
Weekly Off	Saturday & Sunday fixed off
Age	Upto 50 years
USP	Designation, Brand, Weekends off
Rounds of Interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Operations (Check capabilities & discuss compensation)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents
Clawback	90 Days