Teleperformance [Bangalore]: Phone Pe (Customer Service) Voice | Graduates + 12 Months | Day Shift | Clawback 60 Days | Payout upto 18,000*

 ·       150+ Open Positions

·       Graduates with minimum 12 months of BPO Voice experience

·       Very Fluent verbal communication skills (English + Hindi) – NO Mother Tongue Influence

·       Immediate Joining

·       Candidates with / without system may apply

Teleperformance will provide the system and internet but candidates with own internet facility will be prioritised.

·       Work from Home till September (If any changes will update on real time basis)

·       Candidate must be staying in Bangalore at present

·       Candidates should have all documents relevant to submit for BGV

 

 

 

Teleperformance is an BPO company headquartered in France.

The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world.

Teleperformance has 330,000 employees across 460 contact centers in 80 countries and serves over 170 markets.

Teleperformance was recognized by the 2015 Aon Hewitt Best Employers Program

Teleperformance was among the 50 companies with the largest market capitalization recognized by Forbes as Western Europe's most trustworthy companies in 2016.

Teleperformance was recognized as Top 100 Global Outsourcing All Star Service Provider by IAOP in 2017

In June 2018, Teleperformance announced it would acquire Intelenet for $1 billion. The acquisition was concluded on 5 October 2018.

In 2019, Teleperformance ranked among the best outsourced services providers at the International Association of Outsourcing Professionals (IAOP)

Global Outsourcing 100 (R) awards for the fifth year in a row

 

 

Process	Phone Pe (Outbound / Inbound Customer Service)
Gender	Male / Female
About Process	Provide customer service to Phone Pe customers regarding refunds, offers, login issue, etc.
Title	CSR / Sr. CSR
Location	Work From Home (Till September) / Work from Office (From October)
Requirement	Very Good Verbal Communications skills – English + Hindi (B29)  or (7.5/10) - No MTI (Mother Tongue Influence)
	Basic Computer Knowledge
Qualification	Graduates with minimum 12 months of BPO Voice experience
	Bsc. IT, BE, BCA, ME, Btech, Mtech candidates minimum 12 months of BPO Voice experience can also apply
	Typing speed should be 25 w.p.m / 85% accuracy
Shift timings	9 hours between 9:00am to 9:00pm
Location Boundaries	Only Candidates staying at Bangalore City
Transport Facility	NA
Salary Range	Flat 16,500 (Net)
	Basic Incentives
Weekly Off	6 days working with 1 Rotational off
Age	Between 21 to 42 years
USP	Simple Process, Customer Service, Salary, Day Shift
Rounds of Interview	HR (Telephonic) (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Versant Round (Voice test) - 4 Score required
	Operations (Telephonic) (Check capabilities, stability & discuss compensation)
	Client Round (Check attitude and will give business situation)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip)
Clawback	60 days

 

 

Walk-in Interviews (All candidates must carry updated copy of Resume, Photograph, Original Govt ID and should mention COPPERGATE on Top of their Resume)

Interview location: Teleperformance, Next to PES College, Canply Plywood building, 3^rd floor, Konnapana Agrahara, Bangalore 560100

Meet: HR Balaji SuryaNarayan

Timings: Monday to Friday between 11:00am to 5:00pm