Teleperformance [Permanent Work From Home]: Flipkart (Customer Service) Voice | Graduates + 12 Months | Day Shift | Salary 18,200 (Net)

 ·      Graduates with minimum 12 months of BPO Voice experience

·      200+ Open Positions

·      Immediate Joining

·      Should have System with (Windows 10, Minimum 4 GB RAM & i3 Processor) configuration

 

Please connect maximum candidates on daily basis with HR Shruti (Client)

 

Tanvi Chauhan from our team will be the SPOC for additional assistance

 

 

Teleperformance is an BPO company headquartered in France.

The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world.

Teleperformance has 330,000 employees across 460 contact centers in 80 countries and serves over 170 markets.

Teleperformance was recognized by the 2015 Aon Hewitt Best Employers Program

Teleperformance was among the 50 companies with the largest market capitalization recognized by Forbes as Western Europe's most trustworthy companies in 2016.

Teleperformance was recognized as Top 100 Global Outsourcing All Star Service Provider by IAOP in 2017

In June 2018, Teleperformance announced it would acquire Intelenet for $1 billion. The acquisition was concluded on 5 October 2018.

In 2019, Teleperformance ranked among the best outsourced services providers at the International Association of Outsourcing Professionals (IAOP)

Global Outsourcing 100 (R) awards for the fifth year in a row

 

Process	Flipkart (Outbound / Inbound Customer Service)
Gender	Male / Female
About Process	Provide customer service to Flipkart customers regarding refunds, cancellations, returns, offers, etc.
Title	CSR / Sr. CSR
Location	Work From Home
Requirement	Decent Verbal & Written Communications skills – English + Hindi (B28 High / Cluster 3)  or (6/10) - No MTI (Mother Tongue Influence)
	Basic Computer Knowledge
Qualification	Graduates with minimum 12 months of BPO Voice experience
	Bsc. IT, BE, BCA, ME, Btech, Mtech candidates need to have minimum 12 months of BPO experience
	Typing speed should be 25 w.p.m / 85% accuracy
Shift timings	9 hours between 9:00am to 9:00pm
Location Boundaries	PAN India candidates can apply
Transport Facility	NA
Salary Range	Flat 18,200 (Net)
	Basic Incentives
Weekly Off	5.5 days working with 1 Rotational off
Age	Between 19 to 42 years
USP	Simple Process, Customer Service, Salary, Day Shift
Rounds of Interview	HR (Telephonic) (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Typing & Email / Chat Test (Check typing speed, written skills & dealing with business scenario)
	Versant Round (Voice test) - 4 Score required
	Operations (Telephonic) (Check capabilities, stability & discuss compensation)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip)
Clawback	90 days

For more details connect us on 07208083220