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URGENT REQUIREMENT !!! Teleperformance (Western Mumbai): Customer Service Associate - Voice | CTC Upto 25,000 (Net) | JC/1611

 THIS IS URGENT POSITION & THE CLIENT NEEDS TO CLOSE IT TODAY ITSELF

HENCE, PLEASE SHARE CVs URGENTLY

 

 

Interview Process:

 

  • Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
  • Post her short listing, candidate’s profile will be shared with the client
  • Try to process the candidate who can join immediately
  • Work from Office

 

 

 

Candidate Name

 

Role Applied for

 

Education

 

Current/Previous organization

 

Current Designation

 

Total years of Exp

 

Relevant years of Exp

 

Current CTC

 

Expected CTC

 

Notice period

 

Contact Number

 

 

Company Website: https://www.teleperformance.in/en-us/

 

Teleperformance SE is an omnichannel company headquartered in France.

Teleperformance has 300,000 employees[3] across 400 contact centers in 80 countries and serves over 170 markets

The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO).

The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world

In 2003, Teleperformance became the world's second largest contact center outsourcer in terms of revenue

 

In October 2018, Teleperformance acquired Intelenet for $1 billion

 

Teleperformance was recognized by the 2015 Aon Hewitt Best Employers Program

The company achieved certification in ten countries around the world, including China, India, Portugal, Albania, Slovakia, Ukraine, Switzerland, Chile, Egypt and Lebanon

In 2015, Teleperformance was recognized as one of the best companies to work for in Brazil,[50] Dominican Republic, El Salvador, India and Mexico

In 2016, The company was ranked fourth among India's “Best Workplaces"

 

in 2019, Teleperformance ranked among the best outsourced services providers at the International Association of Outsourcing Professionals (IAOP)

Global Outsourcing 100 (R) awards for the fifth year in a row

 

 

Job Code

 JC/1157

Process

Client (Equifax)

No. of Requirements

1

Gender

Female

About Process

Outbound Customer Service - Voice

Sales - B2B – of Cibil Packages to Banks

Title

Customer Service (Voice)

Location

Chakala, Andheri (East)

Requirement

Good Communications Skills (8/10)

Basic Computer Knowledge

Education

Graduate with 1 + years of experience into Voice Sales process on papers from BPO

Shift timings

9.30am to 6.30pm

Transport Boundaries

Borivali to Dadar

Transport Facility

NA

Salary Range

20,000 to 25,000 (Net)

Weekly Off

Sunday fixed off

Age

Upto 30 years

USP

Day Shift, Brand, Designation, Growing industry, Growth opportunity, Learning opportunity, Weekend off

Rounds of Interview

HR - Telephonic (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Client (Check Knowledge, discuss salary, compensation)

Documents

Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents (Mandatory)

Clawback

90 Days

 

 

 

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