POSITION ON HOLD: 3i Infotech (Navi Mumbai): Transcription Quality Assurance | CTC Upto 4 lacs | JC/1730

Dear Team,

 

Client is going through some changes in internal management until then the Position is on HOLD. Kindly do not share any more profiles since the client won’t consider the same.

 

Thank you for the continuous support. 

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Dear Team,

 

Please on the below requirement

 

Interview Process:

 

·         Post CV Screening Aksharai will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

·        Source candidates who can join immediately or with maximum 30 days’ Notice Period

·        Relocating candidates considered

·       Work from Office

• Feedback TAT – 8 Working days

 

 

About company:

 

Headquartered in Mumbai, India, since inception in 1993, 3i Infotech has been committed to driving business value across multiple industry verticals. 3i Infotech, today, has emerged as a leading name in propelling the current wave of digital transformation initiatives, with deep domain expertise across BFSI, Healthcare, Manufacturing, Retail and Government sectors to drive digital transformation, driven by a number of emerging technologies, be it Artificial Intelligence (AI), Blockchain, Robotic Process Automation (RPA), Low-code Development, Internet of Things (IoT), Cloud Computing or Machine Learning (ML).

 

The Company has over 4000 employees in 30 offices across 15 countries and over 1000+ clients in more than 50 countries across 4 continents. With a wide range of IT services, 3i Infotech has successfully transformed business operations of customers globally. The Company has a very strong foothold and client base in geographies like North America, India, Asia Pacific, Middle East and Africa, Kingdom of Saudi Arabia and South Asia.

 

Website: : www.3i-infotech.com

Purpose of position:

 

3i Infotech are looking for capable transcription QA’s to evaluate voice recordings from the UK and Australia and other international geographies.

 

In this role, candidates will be responsible for evaluating transcribing audio, speech recognition transcripts and transcription reports.

 

Candidate from any international voices process domain considered.

 

 As a detail-oriented professional, candidate will be responsible for development and implementation of inspection activities, detection and resolution of problems, and delivery of satisfactory outcomes. 

 

Job Code	JC/1730
Process	Quality Assurance
Gender	Male/female
No. of Positions	10
About Process	Evaluate transcribed conversation utilizing proprietary software and compatible footpedal
	Must maintain performance expectations, including attendance
	Recognizes, interprets, and evaluates inconsistencies, discrepancies, and inaccuracies in recorded conversation, and actions appropriately
	Flags reports requiring attention of agents and provides appropriate feedback and measures improvement
	Uses reference materials appropriately and efficiently to facilitate the accuracy, clarity, and completeness of reports
	Meets established quality and productivity standards with specified deadlines
	Verifies information for accuracy and completeness
	Compliance to SOP and department's protocol
Title	Transcription Quality Assurance
Location	Vashi, Navi Mumbai
Requirement	Ability to use excellent English grammar and spelling
	Ability to speak, read and write the English language fluently (Versant 5)
	Excellent listening skills and ability to understand diverse accents and dialects and varying dictating styles
	Successful completion of Medical Transcription Program or equivalent 2-5 years work experience
	Experience as QA with any other Non-Voice process/Data entry would an added advantage
	Computer skills, including MS Word and Windows required
	Requires knowledge English grammar and punctuation, transcription equipment and computer
	Familiarity with voice recognition software including Nuance and Dragon
	Able to type at least 40+ words per minute and possess excellent auditory and analytical skills
	Perform Assignments with accuracy and errorless
Education	Minimum graduation
Shift timings	10 am to 7 pm
Transport Boundaries	Candidates who can travel till Vashi
Transport Facility	NA
Salary range	Minimum 25000 CTC (Based on experience)
Weekly Off	Sunday off
Age	Upto 50 years
USP	Brand, position, salary and day shift
Rounds of Interview	HR
	Technical
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Pay slip)
Clawback	90 Days