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Elevate K-12 (Mumbai) : Technical Support Engineer - Technical | Ctc upto 4LPA | JC/ 1763

 Interview Process:

 

·         Post CV Screening Pravina More will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

·         Source candidates who can join immediately or with maximum 30 days Notice Period

·         Relocating Candidates not considered

  • Feedback TAT – 8 Working days

·         Work from Office post the lock down is uplifted, Currently WFH

 

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

 

Company Website :  https://www.elevatek12.com/

 

Elevate K-12 is changing the way classrooms work through live, online, real-time instruction to K-12 schools. Our two main focuses are to give students the best quality instructors and get them ready for the world of the future and to give instructors, especially women, work opportunities, irrespective of zip codes. We are the new way to classroom!

Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team.

 

 

Job Code

JC/ 1763

Process

Technical

Gender

Male

No. of Positions

1

About Process

Collaborate with the team and external stakeholders in the US and India to understand and resolve issues

Triage and direct issues to appropriate stakeholders when needed

Tee up complex technical problems for the Developers to fix when needed

Test and deploy applications and systems

Serve as an expert on applications and provide technical support to clients and team members

Resolve production related issues

Debug problems and Bug fixing

Create guides and tools based on issues solved that can be given to operations and or clients to triage future similar issues

Provide real time solutions related to software, networking, servers issues

Title

Technical Support Engineer

Location

Mumbai - Andheri

Requirement

Good Communication skills (8 / 10)

2 - 5 years of experience

Qualification - BTech/BE/MSC/BSCIT

Good knowledge of LAN, WAN and Server, Cloud (AWS and Azure)

Monitoring and Troubleshooting networks and servers

Resourcefulness and problem-solving aptitude.

Experience working in a team-oriented, collaborative environment

Reviews all open tickets on a regular basis and follows up with end users

Familiarity with various operating systems and platforms. (Linux and Windows, Mac and chromebook OS)

Education

Graduate / Post Graduate

Shift timings

Night Shift 7pm - 4 am ( Fixed Off)

Transport Boundaries

Anywhere from Mumbai

Transport Facility

NA

Salary Range

3 - 4 LPA ( Depends on the skills, experience, knowledge and interview)

Weekly Off

Saturday and Sunday (Fixed off)

Age

Up to 35 years

USP

Night shift, growth opportunities

Rounds of Interview

HR round ( Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Technical ( Process Knowledge, Technical Skills, Age, Stability, Communication, Communication skills, Compensation)

MD( Final Interview )

Documents

 Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement + Pay slip)

Clawback

90 days

 

 

 

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