Interview Process:
· Post CV Screening Pravina More will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client
· Source candidates who can join immediately or with maximum 30 days Notice Period
· Relocating Candidates not considered
- Feedback TAT – 8 Working days
· Work from Office post the lock down is uplifted, Currently WFH
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period | Reasons To Quit | Communication Skills on the scale of 10 | Domain Knowledge on the scale of 10 | |
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Company Website : https://www.elevatek12.com/
Elevate K-12 is changing the way classrooms work through live, online, real-time instruction to K-12 schools. Our two main focuses are to give students the best quality instructors and get them ready for the world of the future and to give instructors, especially women, work opportunities, irrespective of zip codes. We are the new way to classroom!
Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team.
Job Code | JC/ 1763 |
Process | Technical |
Gender | Male |
No. of Positions | 1 |
About Process | Collaborate with the team and external stakeholders in the US and India to understand and resolve issues |
Triage and direct issues to appropriate stakeholders when needed | |
Tee up complex technical problems for the Developers to fix when needed | |
Test and deploy applications and systems | |
Serve as an expert on applications and provide technical support to clients and team members | |
Resolve production related issues | |
Debug problems and Bug fixing | |
Create guides and tools based on issues solved that can be given to operations and or clients to triage future similar issues | |
Provide real time solutions related to software, networking, servers issues | |
Title | Technical Support Engineer |
Location | Mumbai - Andheri |
Requirement | Good Communication skills (8 / 10) |
2 - 5 years of experience | |
Qualification - BTech/BE/MSC/BSCIT | |
Good knowledge of LAN, WAN and Server, Cloud (AWS and Azure) | |
Monitoring and Troubleshooting networks and servers | |
Resourcefulness and problem-solving aptitude. | |
Experience working in a team-oriented, collaborative environment | |
Reviews all open tickets on a regular basis and follows up with end users | |
Familiarity with various operating systems and platforms. (Linux and Windows, Mac and chromebook OS) | |
Education | Graduate / Post Graduate |
Shift timings | Night Shift 7pm - 4 am ( Fixed Off) |
Transport Boundaries | Anywhere from Mumbai |
Transport Facility | NA |
Salary Range | 3 - 4 LPA ( Depends on the skills, experience, knowledge and interview) |
Weekly Off | Saturday and Sunday (Fixed off) |
Age | Up to 35 years |
USP | Night shift, growth opportunities |
Rounds of Interview | HR round ( Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Technical ( Process Knowledge, Technical Skills, Age, Stability, Communication, Communication skills, Compensation) | |
MD( Final Interview ) | |
Documents | Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement + Pay slip) |
Clawback | 90 days |
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