Dear Team,
Request you all to stop sourcing for the above position since the client is going to revise the requirements and will be looking forward for profiles related to the same.
Once we receive the updated requirements we will share, kindly start sourcing only post the updated requirement is shared.
Appreciate your support.
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Interview Process:
- Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
- Post Shortlisting, the candidates needs to be registered in the portal. (As mentioned below)
- Once registered, the Registration ID along with the CVs/Resumes of the respective candidates need to be emailed
- Process candidate who can join immediately (max within 10 days)
- Work from Office
Teleperformance has introduced a candidate registration process to manage the candidate lifecycle for the initial Hiring phase.
- Self-registration Link: https://myhrms.teleperformancedibs.com/CandidateRegistration/Account/Login
- Please inform these candidates via call or text asking them to select “Non Agent” when filling this form.
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Company Website: https://www.teleperformance.in/en-us/ |
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Teleperformance SE is an omnichannel company headquartered in France. |
Teleperformance has 300,000 employees[3] across 400 contact centers in 80 countries and serves over 170 markets |
The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO). |
The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world |
In 2003, Teleperformance became the world's second largest contact center outsourcer in terms of revenue |
In October 2018, Teleperformance acquired Intelenet for $1 billion |
Teleperformance was recognized by the 2015 Aon Hewitt Best Employers Program |
The company achieved certification in ten countries around the world, including China, India, Portugal, Albania, Slovakia, Ukraine, Switzerland, Chile, Egypt and Lebanon |
In 2015, Teleperformance was recognized as one of the best companies to work for in Brazil,[50] Dominican Republic, El Salvador, India and Mexico |
In 2016, The company was ranked fourth among India's “Best Workplaces" |
in 2019, Teleperformance ranked among the best outsourced services providers at the International Association of Outsourcing Professionals (IAOP) |
Global Outsourcing 100 (R) awards for the fifth year in a row
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Job Code | JC/1753 |
Process | ICICI Process |
No. of Requirements | 1 |
Gender | Male / Female |
About Process | Responsible for all activities related to the projects handled, allocate resources & set processes, optimizing resources with respect to cost & utilization |
Plan, implement & monitor deliverables for the teams reporting to him | |
Ensure team performance through tasks assigned to TLs and periodic review of team performance | |
Coordinate with other departments for smooth implementation of work | |
Responsible for maximizing revenue & minimizing cost | |
Responsible for morale & motivation of the staff | |
Responsible to train & create growth opportunities for Subordinates | |
Ability to liaise with relevant support departments stakeholders | |
Ability to create an environment of trust and fairness, and drive organizational culture and values | |
Title | Assistant Manager |
Location | Thane - Wagle Industrial Estate |
Requirement | Good Communications skills (8/10 or above) |
Basic computer knowledge | |
Education | Graduate with overall 5 + years of experience in which AM - 2 + years on papers from Domestic BPO |
Shift timings | Day Shift |
Transport Boundaries | NA (Please tap candidates from nearby location only) |
Transport Facility | NA |
Salary Range | 4L to 6L pa |
Weekly Off | Sunday fixed off |
Age | Upto 35 years |
USP | Designation, Salary, Brand |
Rounds of Interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Operations (Check stability & discuss salary) | |
Client (Check stability & discuss salary) | |
Documents | Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving documents |
Clawback | 90 Days |
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