Skip to main content

ACTIVE AGAIN !!! Zell Education (Mumbai): AVP/ Sr. Team Lead/ Team Lead - Customer Success | CTC Upto 25 Lacs pa | JC/1702

ACTIVE AGAIN


Dear Team,

 Thank you for your support.

 Please do not source any more profiles as we have successfully closed this position.

 As always, appreciate your support.

------------------------------------------------------------


 Interview Process:

 

 

·         Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

  • Try to process the candidate who can join immediately or maximum in 20 days time
  • Work from home till lockdown
  • Candidate should be preferably within Mumbai

 

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

Company Website : https://www.zelleducation.com/

 

Zell started in September of 2015 with all of $250/- invested to kick start the company. By September of 2020 Zell had a revenue of $1 million+

 What do we do?

We're focused on dominating the Finance & Accounting sector which we see is our pathway to ensuring India and the world gets good quality education and great jobs.

                What have we achieved till now?

School Tie-ups are at 118  II    College & University Tie-ups are at 18   II     Corporate Tie-ups are at 12

With this we've impacted over 16,000 students as of date and our aim by 2025 is to get to the 100,000 number and we're on track.

What are we looking out for?

We're on the lookout for future team-members who aren't afraid of putting in the graft and making history together. We have a carefully crafted culture we're proud of and a very young team trying to defy adversity everyday to enter the pantheon of greats. Only apply to this knowing you'll have the mental strength to be a winner and to ensure the company’s exponential growth persists.

 

Job Code

JC/1702

Process

Customer Success Lead

No. of Requirements

1

Gender

Male / Female

About Process

Coordinate with different stakeholders and ensure timely delivery of curriculum , ensure overall user and learning experience is of high quality, and for effective teaching learning process of the Learning Management Platform

Play an instrumental role in identifying problems, finding solutions, and getting them executed at the operational level of the organization

Strategize ways to maintain highest standards of customer/student satisfaction and experience while pushing for high overall student results

Ensuring smooth functioning of all operations on the curriculum front from ideation to publishing of lesson plans and functioning of live classes

Responsible for the revenue collection from fee recoveries, exam, upselling and cross selling

Manage the team by motivating them for best standards of service provided to each student along with achieving their individual targets on revenues

Train, manage attrition and handle grievances of the team on regular basis

Adhering to the reports and operational timelines

Title

Customer Success Lead

Location

Mumbai

Requirement

Good Communication Skills (8/10)

Someone Creative, willing to take informed risks and constantly refines based on feedback

Always-on learner who is constantly curious, embracing and picking up new skills really fast

A team player who can communicate and collaborate effectively with others and buck up to face any challenges

The company leadership is extremely process and target driven

Education

Graduate with total 10 years of experience, with minimum 4 years in Edtech B2C role.

Looking for senior guys from the best Edu techs like Imarticus , Unacademy, Byjus, SimpliLearn ,Emiritus , Great Learning , Upgrad etc

Should have managed a team of 20 people

Shift timings

10am till 6pm

Transport Boundaries

NA

Transport Facility

Na

Salary Range

14L to 16L pa

Weekly Off

Saturday & Sunday fixed off

Age

Upto 40 years

USP

Brand, Designation, Growing industry, Growth opportunity, Learning opportunity, Day Shift

Rounds of Interview

HR – Google Meet (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Operation Round- Video Call (Check stability & discuss salary)

Documents

Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents

Clawback

90 Days

 

  
                
                

 

Comments

Popular posts from this blog

SUPER URGENT !!!! Q Connect (Mumbai): QA - Customer Service | CTC Upto 5 L pa | JC/2135

  Interview Process:   ·         Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call ·         Post her short listing, candidate's profile will be shared with the client ·         Process the candidate who can join immediately ·         Work from Office   Sr. No. Candidate Name Location Total Experience Relevant Experience Current Company Current Designation Current CTC Expected CTC Notice Period Reasons To Quit Communication Skills on the scale of 10 Domain Knowledge on the scale of 10                     Previous Company 1                           Previous Company 2                           Previous Company 3 ...

Armsoft Tech (Mumbai): MIS Executive | Salary Upto 3.6 L pa | JC/2333

  Interview Process:   ·         Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call ·         Post her short listing, candidate’s profile will be shared with the client ·         Process the candidate who can join immediately ·         Work from Office     Sr. No. Candidate Name Location Total Experience Relevant Experience Current Company Current Designation Current CTC Expected CTC Notice Period Reasons To Quit Communication Skills on the scale of 10 Domain Knowledge on the scale of 10                     Previous Company 1                           Previous Company 2                           Previous Company ...

Epicentre (Western Mumbai): BDE - BGV (Background Verification) | Salary Upto 6L pa | JC/1625

  Kindly share only 2 profiles per day since the Client is slow with the process of shortlisting and it may take more than the usual time for the feedback. Request you to source the profiles accordingly and also set the expectations with the candidates regarding the delayed feedback   Interview Process:   ·          Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call ·          Post Shortlisting only you can register the candidates. (If the candidates is registered without shortlisting he/she will not be tagged under Coppergate) ·          Immediate Joiners Candidate should have Desktop / laptop at home as mandatory (Please confirm while sharing the profile) Feedback TAT : CV Shortlisting TAT – 10 days & Post CV Shortlisting Rounds TAT – 12 days Work From Home till next communication     Sr. no. Regis...