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Care24 (Mumbai): Quality Analyst | CTC Upto 6 lacs P.A | JC/1745

  Dear Team,

 

We have successfully closed this position.

 

Kindly do not source any more profiles.

 

Appreciate your support.


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Dear Team,

 

Please work on the below requirement. Need profiles latest by tomorrow. Please try to source these positions on an urgent basis as we have to close this by next week.

 

Interview Process:

 

·         Post CV Screening Akshara will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

·         Feedback TAT – 5 Working days

·       Any industry would do except BPO industry

·       Target Companies: Portea, Practo, Nightingales OR the ED Tech companies like Whitehat Junior, Jaro Education, Toppr, Byjus, Ipredict

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

About the Company:

Care24 is a leading in-home healthcare patient-care service provider serving ~900 patients/day in Mumbai and Delhi. We offer medical care at home, workplace or travel including consultations, nursing, attendant care, Infant Care, Physiotherapy, diagnostic lab, equipment and pharmacy through its 1500+ specially trained medical and paramedic professionals. Care24 has aggressive plans to grow PAN India and grow 4-6X in the coming 2 years.

 

Company Website: https://care24.co.in/

 

Job Code

JC/1745

Process

Quality Assurance

Gender

Male/ Female

No. of Positions

1

About Process

Read and understand process guidelines and documents

Prepare, Conduct & Review Product knowledge tests

Defect reporting, Defect Analysis & Tracking till closure

Simulation (Mock calls) & Triage of issues raised by customers

Follow testing plan/schedule & adhere to quality processes

Title

Quality Analyst

Location

Vikhroli, Mumbai

Requirement

Minimum 2+ years of experience as a Quality Analyst

Experience in healthcare industry will be a plus

Should have experience in sales call auditing

Good analytical skills

Proven experience as a Quality Analyst

Must have sales background.

Experience in healthcare industry will be a plus

Proficient in excel

Education

Should posses a graduate degree from a recognized university

Shift timings

7:30am - 11pm (Rotational shift)

Transport Boundaries

Candidates who can travel till Vikhroli office

Transport Facility

NA

Salary Range

5 lacs - 6 lacs P.A

Weekly Off

6 days working during probation and after 3 months 5 days working

Age

Upto 35 years

USP

Medi claim Facility

Provident Fund

Alternate two week offs

Friendly working Environment

Rounds of Interview

HR

Technical

Documents

Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Pay slip) + Relieving documents

Claw back

90 days

 

 

 

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