Dear Team,
Please work on the below requirement.
Interview Process:
· Post CV Screening Akshara will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client .
· Immediate joiner candidate is given first preference
· Work From Office
· Candidates must to be fully vaccinated before joining
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period | Reasons To Quit | Communication Skills on the scale of 10 | Domain Knowledge on the scale of 10 | |
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Company Website : http://www.fcsbpo.com/
For over 25 years, First Credit Services, Inc. (FCS) has remained a leading provider of business process outsourcing, A/R management, and debt collection services for many |
of the most recognized brands serving consumers throughout the United States. |
First Credit Services is integrated with dozens of software companies who already service many of our existing business partners. |
FCS has brought effective first and third party collection solutions to over 4,500 clients across the United States. |
FCS is certified by the National Minority Supplier Development Council (NMSDC) and serve a broad group of Fortune 500 companies. |
Job Code | JC/1824 |
Process | Desktop Engineer |
No. of Requirements | 2 |
Gender | Male/Female |
About Process | To support daily technical support activities for desktop, data, and server management |
set up and test desktop computer peripherals | |
perform the system changes adhered to organizational policies | |
Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance | |
Help new employees set up their workstations. | |
Maintain and upgrade equipment as needed. | |
Respond to ad hoc and urgent requests | |
Test, install and set up application programs on user workstations | |
Work with existing vendors to evaluate new technology | |
Troubleshooting hardware and software issues | |
Title | Desktop Engineer |
Location | Thane |
Requirement | 2 years - 3 years |
Good written and verbal communication skills | |
Proven work experience as a desktop support engineer or support technician | |
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals | |
Proficiency in Microsoft support tools, such as DNS, storage and networking | |
Knowledge of popular operating systems, software applications, and remote connection systems | |
Ability to solve complex hardware and software issues | |
Ability to travel and work after hours when necessary | |
Excellent interpersonal skills | |
Education | Bachelor’s degree in computer science or information technology or related field |
Shift timings | 9 hours working and 1 break |
Transport Boundaries | Candidates who can travel till Thane |
Transport Facility | NA |
Salary Range | 3,00,000 - 3,50,000 (Based on experience, skill and interview performance) |
Weekly Off | Alternate Saturdays and Sundays fixed off |
Age | Upto 30 years |
USP | Brand, salary, designation and growth |
Rounds of Interview | HR - Telephonic (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Operations HOD - Video call (Check stability & knowledge, discuss salary, Checks communication) | |
Documents | Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement + Pay slip) + Relieving documents |
Claw back | 90 days |
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