Jio Communications : Team Leader : CTC upto 5 LPA : JC/ 1806

 Interview Process:

 

·         Post CV Screening Pravena More will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

·         Source candidates who can join immediately or with maximum 15 days’ Notice Period

·         Relocating Candidates not considered

• Feedback TAT – 8 Working days

·         Work from Home .

 

Target Companies:

·         Vodafone.

·         Airtel.

·         Wipro.

·         Tech Mahindra.

·         Connect Business India.

·         Telstra

·         Escotel

 

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

 

Company Website: https://www.jio.com/

 

 

 

 

Job Code	JC/ 1806
Process	Tele Communications
Gender	Male / Female
No. of Positions	1
About Process	Ensure smooth and efficient day to day operations within the team
	Drive performance effectiveness and customer experience
	Coach assigned Advisors on observed areas of improvement
	Conduct analysis and drive initiatives to improve efficiency
	Manage all customer interactions as rostered within parameters
	Boost employee morale and monitor absenteeism and attrition
	Abide by company policies and core values
	Adhere to rostered timing, scheduled shifts and activates
	Ensure individuals and team meet the defined performance metrics
	Follow all contact centre policies, procedures, code of conduct and legislative requirements.
Title	Team Leader
Location	Mumbai
Requirement	Good Communication Skills in English ( 8/10 )
	2-5 years of experience.
	Should have stable internet network & asset to work i.e. desktop or laptop.
	Planning and organizing skills, Problem solving skills.
	Team management skills, Customer handling skills.
Education	Graduate / Post Graduate
Shift timings	Rotational Shifts  starts at 6 am
Transport Boundaries	Mumbai
Transport Facility	NA
Salary Range	19 % Hike on Current Salary
Weekly Off	Sunday  ( Fixed off )
Age	Upto 35 Years
USP	Work from home, Day Shift, Growth Opportunities
Rounds of Interview	HR (Check previous experience, Location, Qualification, Age, Communication skills, Compensation, Stability)
	Operation round (Check stability, Interest, skillset, flexibility & discuss salary)
	CEO Round (Check seriousness, skills, experience, smartness, eagerness to learn new tasks, smartness)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving letters
Clawback	90 Days