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One Point One (Mumbai) : Senior Dialer- IT | Salary Upto 3 L pa | JC/1812

  

Interview Process:

 

  • Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
  • Post her short listing, candidate’s profile will be shared with the client
  • Process the candidate who can join immediately to 30 Days
  • Work from Office

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

Company Website:  www.1point1.in

 

Headquartered in Navi Mumbai, 1Point1 is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth.

They bring business intelligence and technology expertise on a unified platform to catalyze enterprise transformation and improve customer experience. As a

business process management (BPM) company they offer technology, finance, skill-development and analytical solutions to simplify, invigorate, and strengthen your

operations.

 

To offer streamlined solutions to all their clients, they have 5 service centers located across Navi Mumbai, Gurgaon, Indore and Bangalore.

They work to improve the profitability of your organization and provide you with direct returns on your investment. With an agile approach to project delivery, they focus

on delivering value at the earliest opportunity while ensuring that your business is enriched by models that sustain its long-term growth.

 

 

Job Code

JC/1812

Process

Senior Dialer- IT

No. of Requirements

4

Gender

Male / Female

About Process

Day-to-day Dialer management

Dialer Performance Optimization

Ensure all Dialer related issues/requests are addressed and escalated to concerned personnel / departments / vendors

Perform daily checklist and review of logs generated

Title

Senior Dialer- IT

Location

Mumbai - Turbhe

Requirement

Good Communication and Interpersonal Skills (7/10)

Genesys dialer knowledge with minimum 1 years’ experience

Basic knowledge of dialer monitoring and management

Basis Knowledge of MS Excel

Basis Knowledge of SQL and My SQL

Good Team Player

Education

IT Graduate

Shift timings

Flexibility to work in 24*7 shifts and extended hours

Transport Boundaries

Source candidates from Harbour & Central Line only

Transport Facility

Depends on shift timings

Salary Range

2.4L to 3L

Weekly Off

Any 1 day rotational off

Age

Upto 35 years

USP

Designation, Brand

Rounds of Interview

HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Technical (Technical skills, Check stability, Interest, flexibility & discuss salary)

Documents

Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving documents

Clawback

60 Days

 

 

 

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