Reliance Jio Infocomm : Assistant Manager : CTC Upto : 7 LPA | JC/ 1794

 Interview Process:

 

·         Post CV Screening Pravena More will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

·         Source candidates who can join immediately or with maximum 15 days’ Notice Period

·         Relocating Candidates not considered

• Feedback TAT – 8 Working days

·         Work from Home .

 

Target Companies:

·         Vodafone.

·         Airtel.

·         Wipro.

·         Tech Mahindra.

·         Connect Business India.

·         Telstra

·         Escotel

 

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

 

Company Website: https://www.jio.com/

 

 

Job Code	JC/ 1794
Process	Telecommunication
Gender	Male / Female
No. of Positions	3
About Process	Enable team members to deliver exceptional customer experiences
	Communicate any product and process changes to the team leaders
	Monitor performance target trends and provide coaching to the advisors
	Ensure all relevant business communications are cascaded to the team
	Analyze performance trends at a site level in order to perform root cause analysis
	Determine trends, challenges and improvement opportunities
	Ascertain continuous improvement by investigating and addressing root causes
	Provide feedback to operational management on performance trends 9. Set the expectations of the in terms of quality and service performance
Title	Assistant Manager
Location	Maharashtra - Kalyan , Nagpur,  Nashik
Requirement	Good communication skills in English - Marathi ( 8/10 )
	He/she should be based out at Maharashtra (Job role is Work From Home). Also should have relevant experience of AM role in his past stint in telecom industry
	Candidate should be flexible and ready to work in rotational shifts/week off. 6 days working role.
	CV should not contain any grammatical mistakes & should mention professional experience in detail with exact dates.
	Leadership Skills
	Customer service orientation
	Inbound Customer Service.
Education	Graduate / Post Graduate
Shift timings	Rotational shifts ( Starts at 6 am)
Transport Boundaries	All over Maharashtra
Transport Facility	NA
Salary Range	Up to 19% Hike on current CTC
Weekly Off	Rotational Week Off
Age	Up to 35 Years
USP	Day shift, Rotational shifts, Growth opportunities
Rounds of Interview	HR (Check previous experience, Location, Qualification, Age, Communication skills, Compensation, Stability)
	Operation round (Check stability, Interest, skillset, flexibility & discuss salary)
	CEO Round (Check seriousness, skills, experience, smartness, eagerness to learn new tasks, smartness)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving letters
Clawback	90 Days