Interview Process:
· Post CV Screening Pravena More will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client
· Source candidates who can join immediately or with maximum 15 days’ Notice Period
· Relocating Candidates not considered
- Feedback TAT – 8 Working days
· Work from Office .
Target Companies:
· Vodafone.
· Airtel.
· Wipro.
· Tech Mahindra.
· Connect Business India.
· Telstra
· Escotel
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period | Reasons To Quit | Communication Skills on the scale of 10 | Domain Knowledge on the scale of 10 | |
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Company Website: https://www.jio.com/
Job Code | JC/1870 |
Process | Telecommunications |
Gender | Male / Female |
No. of Positions | 1 |
About Process | Identification of Training Interventions basis Business Inputs and Operations Feedback |
Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers | |
Enhance Customer Satisfaction Scores by improving their service experience at different touch points | |
Minimize the use of pen and paper / pdf via email and migrate to the use of smart learning aids | |
Developing & continuously improving processes which would help in enhancing customer experience for Mobility, Enterprise & Fiber customers | |
Continues process improvement basis customer VOC and complaints across all touch points | |
Sets direct reports quantitative and qualitative performance objectives and ensures individual performance objectives are in place and reviewed to meet organisational and individual needs | |
Ensures bi-annual performance reviews take place with direct reports, identifies poor performance and takes corrective action | |
Monitors implementation of training needs as per individual development plans | |
Creates an environment that fosters team work and co-operation amongst team members | |
Creates awareness of Jio’s strategic objectives and their alignment to the cluster and company objectives | |
Continually strives to up-skill and motivate staff through effective leadership, mentoring, coaching, performance improvement and the creation and implementation of individual development plans | |
Title | Training Manager |
Location | Mumbai - Ghansoli |
Requirement | Good Communications in English ( 8/10 ) |
Minimum 5 - 10 years. | |
Develop and organize training manuals, multimedia visual aids and other educational material | |
Identification of business challenges and create project | |
Interact with various departments to create T2R’s, define processes, enhance Knowledge Management | |
Coordinate with supervisor/Process owner and other key stakeholders to ensure implementation of training programs | |
Confer with Management and conduct survey to identity training needs based on production processes, Changes and other factors | |
Education | Graduate in B. TECH, Engineer |
Shift timings | Day Shift ( 9am - 6 pm ) |
Transport Boundaries | Mumbai, Navi Mumbai |
Transport Facility | NA |
Salary Range | 8 LPA - 10 LPA ( Based on experience, skills, interviews) |
Weekly Off | Sunday ( Fixed off ) |
Age | Upto 37 Years |
USP | New Opportunities, Learn new skills |
Rounds of Interview | HR (Check previous experience, Location, Qualification, Age, Communication skills, Compensation, Stability) |
Operation round (Check stability, Interest, skillset, flexibility & discuss salary) | |
CEO Round (Check seriousness, skills, experience, smartness, eagerness to learn new tasks, smartness) | |
Documents | Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving letters |
Clawback | 180 Days |
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