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Blinc 360 (Mumbai): E Commerce Manager - Airlines | Salary upto 10L pa | JC/1885

 Interview Process:

 

  • Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
  • Post her short listing, candidate’s profile will be shared with the client
  • Try to process the candidate who can join immediately
  • Work from Office

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

Company Website: https://www.blinc.tech/

 

BLINC technologies is a "next-generation technology" company that focuses on building products and services that solve industry pain points. They are designing

innovative products that aim to disrupt the industry. BLINC also supports businesses and develops expertise in niche technology areas.

 

 

Job Code

JC/1885

Process

Product & Services

No. of Requirements

1

Gender

Male / Female

About process

Working  on  the  implementation  of  various  web  booking  engines  a  self-service  systems  and  other  eCommerce  related  projects

Responsible  for researching  and  evaluating  products  and  applications

Products and application needs to be innovative and implemented from an end to end basis after agreeing with superiors

Proactively brief and coordinate with agency on all updates, new initiatives and developments  on  the  Online  Booking  Engines, various  direct  sales channels  and  other projects

Preparing a brief to an agency through a Business, Functional  Scope document, that will have all the elements that will go into a project

Will be responsible for delivery of the front end portal including integrating the CMS to make it seamless

Understand the customer pain areas, and bringing out solutions

Creating Test cases and Perform User Acceptance Testing (UAT)

Provide and implement new ideas - Create new features, designs, applications on the Online Booking Engine and website as per business requirements

Co-ordinate with various vendors, team members as well as Intra departments on implementation of eCommerce related projects

Research  new  developments  in  the  eCommerce  space  and  make  recommendations  on  a monthly basis

Interact  with  agencies/vendors  to  upgrade  online  features,  monitor  service  levels,  data security and ensure compliance with required standards

Test/validate all the Online Booking Engines, self service applications from time to time and check whether the same are working as desired

Research and monitor competitor sites to capture new and different online applications

Coordinate with the Technology Solutions team or the technical agency, for any hardware, networking and development work

Coordinate  with  Online  Travel  Agents,  Metasearch  websites  and  other  Online  portals  for setting up accounts and integrating our systems through Webservices and API’s

Address  guest  grievances,  which  will  be  sent  via  eMails  and/or  will  be  mentioned  over  a telephone call and report/document the same accordingly

Coordinate with the Central Help Desk for all back end processes and day to day activities

Monitor and analyze errors and bugs in order to increase the output of the various systems and applications

Analyze various usage of the different applications / systems and research / find new ways of increasing such usage

Provide 24 by 7 support from home or office, incase, there is a project to be released with a tight timeline or the systems go down

Title

E Commerce Manager  - Airlines

Location

Mumbai - Nariman Point

Requirement

Good Communication Skills (8/10)

At least 6+ Years of experience in product delivery. Handling of Airline online system and Self Service systems will be added advantage

Strong in analytical and problem solving skills

Should have good knowledge & experience managing projects especially Airline ecommerce  systems

Good exposure to support process

Ability to effectively communicate with technically and non-technically skilled customers and dealers to develop partnerships/relationships

Need to be an excellent team worker

Should be a self-driven individual and be able to independently handle the assignments

Good knowledge of using Salesforce, JIRA / Devops (or other defect tracking tools)

General information technology knowledge and, ideally, its application to the mining client industry

Knowledge of reservation system (Sabre, Amadeus)

Quickly learn the functionality and troubleshooting techniques

Flexibility to work on issues off working hours including weekends

Computer savvy; strong Microsoft Office skills

Education

Graduate and above

Shift Timings

Fixed day shift

Transport Boundaries

Please source candidates from Western Line only

Transport Facility

NA

Salary range

8L to 10L pa

Weekly off

Saturday & Sunday fixed off

Age

Upto 45 years

USP

Designation, Salary, Growth Opportunity

Rounds of interview

HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Operations (Check stability & discuss salary)

Client (Check Knowledge, discuss salary, compensation)

Documents

Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement+Payslip) + Relieving documents

Clawback

90 Days

 

 

 

 

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