Dear Team,
Please work on the below requirement. Need profiles latest by tomorrow. Please try to source these positions on an urgent basis as we have to close this by next week.
Interview Process:
· Post CV Screening Akshara will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client
· Feedback TAT – 5 Working days
· Immediate joiners or NP 15 or 30 days max
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About the Company:
CommVersion helps businesses convert more of their website visitors into qualified leads with a done-for-you live chat service so they can drive more leads without having to spend a penny more on advertising.
They work with clients as their business-growth partners. CommVersion team becomes an extension to their clients’ sales teams and engages every visitor on their site into a conversation with the right message at the right time. The result? More visitors move further down the buying funnel and ultimately turn into customers.
CommVersion is now the foremost lead-generation service provider for small businesses and large organisations across industry verticals across the US, UK and Australia.
Website: https://commversion.com/
What We’re Looking For
Due to continued growth, we’re looking for a training manager to head up CommVersion exciting learning function.
As Training Manager, candidate will be managing all aspects of training: curriculum, content, scheduling, and assessing performance, taking ownership of the Academy in its entirety.
Candidate will manage a team of trainers and have a deep understanding of the business and service, a commercial mindset and know the importance of service knowledge in acquisition, support, and client retention.
Candidate needs to be someone that enjoys working in a start-up environment, where things are never boring.
Candidate will need to be able to present ideas and concepts clearly to team members and clients.
About The Training Team
CommVersion’s training team is essential to servicing their growth ensuring new hires and existing team members are equipped with the knowhow and knowledge to deliver great conversational experiences that generate results for CommVersion’s clients.
Candidates core focus is training new batches of live hires as well as training the current team and supporting departments on our service, products and clients.
The team is spread across CommVersions India and London offices, so candidate will be collaborating with a global team.
Job Code | JC/1875 |
Process | Operation |
No. of Requirements | 1 |
Gender | Male/Female |
About Process | Managing all aspects of training: curriculum, content, scheduling, and assessing performance, taking ownership of the Academy in its entirety. |
Candidate will manage a team of trainers and have a deep understanding of the business and service, a commercial mindset and know the importance of service knowledge in acquisition, support, and client retention. | |
Candidate needs to be able to present ideas and concepts clearly to team members and clients. | |
Candidate needs to be someone that enjoys working in a start-up environment, where things are never boring. | |
Title | Training Manager |
Location | Mumbai - Bandra (Flexible working) |
Requirement | 4+ years exp running a training department |
Fluent communication in English - written and verbal (C1 and above) | |
Experience of traditional and modern training methods, tools and techniques | |
Be an outstanding communicator - charismatic, engaging, full of energy and able to present complex information without losing the interest of your training batch | |
Proactive and hyper organised with meticulous attention to detail, a can-do attitude, and an infectious personality | |
Ability to demonstrate emotional intelligence and exercise conflict resolution | |
Experience of launching and administering a Learning Management System (ideal) | |
Excellent time management, problem solving and teamwork | |
Experience working with remote teams (ideal) | |
Good knowledge of MS office applications | |
Team player | |
Education | A university degree (ideal) |
Shift timings | 1pm - 10 pm |
Transport Boundaries | Candidates who can travel till Bandra |
Transport Facility | NA |
Salary Range | 7 lacs to 10 lacs (Based on experience) |
Weekly Off | Saturday and Sunday fixed off |
Age | Upto 35 years |
USP | Brand, salary and designation |
Rounds of Interview | HR |
Technical | |
Documents | Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement + Pay slip) + Relieving documents |
Claw back | 90 days |
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