POSITION ON HOLD : Concentrix (Pune) : Marvel | Upto 7 LPA | JC/1877

Dear Team,

 

Client is going through some changes in internal management until then the Position is on HOLD. Kindly donot share any more profiles since the client wont consider the same. Thank you for the continuous support.

Dear Team,

 

Kindly stop sourcing for Pune Fresher Batch.

 

Please continue sourcing for experience candidates for both Pune and Bangalore location.

-----------------------------------------------------------------------------

Dear Team,

 

Update :
Freshers are considered for Pune location.

Salary upto 4 LPA.

Candidate should be well versed with terminologies like EPS, Active Directory, etc.

These terms should not be jargons for them.

 

AMCAT Process:

·         Candidate will fill the below link -

https://concentrixcareers.passivereferral.com/in/agency

 

·         post which they will receive the OTP to be validated on mobile and Email

 

·         you need to select "Coppergate Consultants" in the Agency / Vendor Name drop-down list

 

·         candidate receives the call from the Bot (auto dialer)

 

·         they need to speak for 45 seconds (very critical) on the topic asked

 

·         If they clear this Round, then only they will receive the email for the Amcat test (username and password)

 

·         Candidate needs to follow the link and complete his registration round

·         Post Interview completion: Candidate will receive an confirmation email

 

Mobile number , Full name , Aadhar number , Email ID – all this information has to be correctly entered

 

Dear Team,

 

Candidate with notice period of 60 days is considered.

The client has a batch in November as well as December.

 

Batch Date : Number of Vacancies
Pune

18 Oct EPS - 0

20 Oct EPS - 0

22 Oct EPS - 1

26 Oct EPS - 1

19 Oct O365 - 0

20 Oct O365 - 0

22 Oct O365 - 1

26 Oct O365 - 1

 

Bangalore :

19 Oct- INTUNE - 1

19 Oct ODSP

22 Oct ODSP - 1

26 Oct ODSP - 0

22 Oct EXO - 1

26 Oct EXO - 1

 

KINDLY SHARE CVS POST AMCAT ASSESSMENT

 

CANDIDATE SHOULD BE COMFORTABLE WITH TECHNICAL VOICE SUPPORT PROFILE

 

Designation offered : Sr. Advisor 1, Technical Support

CTC Offered 3.10 PA to 5.50 PA + Incentives  (For ODSP we can consider offering Upto * 6 LPA case on case basis with approvals )

·         CANDIDATES MUST BE LOCATED IN BANGALORE

·         IT IS WORK FROM OFFICE FOR FEW DAYS IN A WEEK AND WORK FROM BANGALORE HOME FOR FEW DAYS IN A WEEK

 

Broadband Installation Reimbursement – Upto* 2500 Rs -Onetime Payment ). Employees need to report to work from office as an when intimated by business .

**EXOP – WORK FROM OFFICE .

**Training will be from office .

 

 Link for LinkedIn course to be completed before date of joining( 8 courses - 5 hours of content ) Link ( Press Ctrl & Click the link ) -   Become a Customer Service Specialist

Process:

Candidate will fill the below link -

https://concentrixcareers.passivereferral.com/in/agency

 

post which they will receive the OTP to be validated on mobile and Email

 

you need to select "Coppergate Consultants" in the Agency / Vendor Name drop-down list

 

candidate receives the call from the Bot (auto dialer)

 

they need to speak for 45 seconds (very critical) on the topic asked

 

If they clear this Round, then only they will receive the email for the Amcat test (username and password)

 

Candidate needs to follow the link and complete his registration round

Post Interview completion: Candidate will receive an confirmation email

Mobile number , Full name , Aadhar number , Email ID – all this information has to be correctly entered

 

Interview Process:

·         Post CV Screening Jasmine will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client .

• Only process the candidates who can join immediately

·         Notice Buy Back Option is Open

 

Sr. No. Candidate Name Location Total Experience Relevant Experience Current Company Current Designation Current CTC Expected CTC Notice Period AMCAT Assessment Done (Yes/No) Reasons To Quit Communication Skills on the scale of 10 Domain Knowledge on the scale of 10                       Previous Company 1                             Previous Company 2                             Previous Company 3         Company Website : https://www.concentrix.com/   Concentrix, a business services company, is a subsidiary of SYNNEX Corporation

Its parent, SYNNEX sits at number 198 on the Fortune 500 listing

Concentrix is headquartered in Fremont, CA.

Concentrix provides service in 10 industries: Automotive, Banking and Financial Services, Consumer Electronics,

Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism.

Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006

Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business and the Minacs Group Pte.

On Sep 12, 2013, Concentrix added 45,000 employees. The acquisition included adding over 300 clients delivering services in more than 40 languages through 50 delivery centres on six continents

On Aug 2, 2016 Concentrix announced completion of the acquisition of The Minacs Group Pte with closure on Sept 1, 2016

 

Job Code	1877
Process	Marvel & Qwerty
No. of Requirements	4-Bangalore | 4-Pune
Gender	Male / Female
About Process	PLEASE REFER ATTACHMENT
	Candidate must be comfortable with Voice Process
	Candidate must be comfortable with US Process
	Candidate must be comfortable with Pure Night Shift
	For all positions, candidate must have very good understanding of basics of Active Directory
	INTUNE is a product of O365
	ODSP (OneDrive , Share point & Office Deployment is a product of O365)
	Contractual requirement for all candidates/employees to earn Microsoft professional certifications within 9months from joining.
	Candidates/Employees have to sign a financial Service Agreement of 2,00,000/-(Mandatory) for 18 months (Service ,Confidentiality & Training agreement )
Title	Sr. Advisor 1 - Technical Support / Technical Support Associate
Location	Bannerghatta, Bangalore | Aundh - Pune
	KINDLY REFER ATTACHMENT
Requirement	Should have excellent communication and English speaking skills
	Ability and willingness to learn
	Dependable with proficient attention to detail
	Good listening and responding skills
	Should have great interpersonal skills and ability to perform under pressure & willing to resolve the technical issues on call (inbound & outbound)
	Work in US shift- Voice Process ,Rotational WeekOffs .
	Preferred MCP / MCSE certified (not mandatory )
	Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2, Storage
	Websites to refer for preparation : Technet.microsoft.com | Channel9.msdn.com
	O365 - Sound Knowledge/understanding of Microsoft Server Operating systems, application  installation / implementation/ administration  / navigation , Exchange and cloud support for O365 products & troubleshooting. Support Exchange Server Operating systems, Mail architecture ,O365 products , DNS, DHCP, AD and Exchange Servers.
	ODSP - Troubleshooting of Server operating system environment, Server deployment/redeployment, Patching, configuration, recovery. Sound Knowledge of Microsoft Server Operating systems, DNS, DHCP, and AD, User Profile Management/Sync, OOTB SharePoint features understanding & navigation , Windows operating system, SQL, IIS, and SharePoint 2013/2016/2019 , NTLM/ADFS/FBA/Kerberos .
	EXO Onpremise –Windows Server troubleshooting, Understanding  knowledge of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2, Storage.
	Websites you can refer to: Technet.microsoft.com | Channel9.msdn.com
Education	Undergraduates/Graduates/ Final year appeared - with minimum 1 year documented technical experience and good understanding OF Active Directory
Shift timings	10:00 pm - 7:00 am
Transport Boundaries	BANGALORE | PUNE
Transport Facility	Available
Salary Range	3.10 PA to 6 LPA + Incentives  (For ODSP we can consider offering Upto * 6 LPA case on case basis with approvals )
Weekly Off	2 Rotational weekoffs (5 working days)
Age	40 years
USP	Brand, Certification, Salary, Career Opportunities, 2 weekly offs, Designation
Rounds of Interview	AMCAT Registration
	PI
	Communication Skills check - VNA Round
	Technical Process fitment - Ops Round
	Online Assessment- Typing
Documents	Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement+Payslip) + Relieving documents
Clawback	90 Days