Interview Process:
· Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client
· Process the candidate who can join immediately
- Work from Office
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period | Reasons To Quit | Communication Skills on the scale of 10 | Domain Knowledge on the scale of 10 | |
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Company Website: https://www.teleperformance.in/en-us/ |
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Teleperformance SE is an omnichannel company headquartered in France. |
Teleperformance has 300,000 employees[3] across 400 contact centers in 80 countries and serves over 170 markets |
The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO). |
The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world |
In 2003, Teleperformance became the world's second largest contact center outsourcer in terms of revenue |
In October 2018, Teleperformance acquired Intelenet for $1 billion |
Teleperformance was recognized by the 2015 Aon Hewitt Best Employers Program |
The company achieved certification in ten countries around the world, including China, India, Portugal, Albania, Slovakia, Ukraine, Switzerland, Chile, Egypt and Lebanon |
In 2015, Teleperformance was recognized as one of the best companies to work for in Brazil,[50] Dominican Republic, El Salvador, India and Mexico |
In 2016, The company was ranked fourth among India's “Best Workplaces" |
in 2019, Teleperformance ranked among the best outsourced services providers at the International Association of Outsourcing Professionals (IAOP) |
Global Outsourcing 100 (R) awards for the fifth year in a row |
Job Code | JC/1929 |
Process | Banking - Inbound & Outbound |
No. of Requirements | 2 |
Gender | Male / Female |
About Process | Handling On Job Training, Monitoring Transactions & 1-1 Feedback till OJT Phase |
Good Knowledge on MS Office. (Creating presentations, Training Manuals etc.) | |
Good energy levels | |
Demonstrate leadership skills with experience managing a training batch | |
Title | Process Trainer |
Location | Mumbai - Malad (1) & Hyderabad (1) |
Requirement | Good Communication Skills (8/10) |
1 + year of experience from BPO - Banking & Insurance Process into Inbound or Outbound | |
Education | Graduate |
Shift Timings | Day Shift |
Transport Boundaries | Please source candidates from Western Line only |
Transport Facility | NA |
Salary range | 3L to 3.6L pa |
Weekly off | Sunday fixed off |
Age | Upto 35 years |
USP | Designation, Salary, Brand |
Rounds of interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Training Head (Process knowledge, Age, Stability, Communication skills, Compensation) | |
Client (Check previous experience, Skills, Check knowledge and experience) | |
Documents | Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents |
Clawback | 90 Days |
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