POSITION CLOSED !!!! SUPER URGENT !!! Sitel (Mumbai): NOC Analyst / Network Security Level 1 Engineer | CTC Upto 6 L pa | JC/1916

 Dear Team,

 Thank you for your support.

 Please do not source any more profiles as the client has successfully closed.

 As always, appreciate your support.

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Dear Team,

 

Important Technical Skill Set that the candidates should have:

 

·         Exposer to Cisco ASA and FTD firewalls

·         Working experience on Security remediation tasks

·         Strong Knowledge of routing and switching

 

Also, please find below the questionnaires to be checked by the candidates while sourcing resumes

 

Security:-

-          How ASA/FTD traffic flow works.

-          How to config ASA/FTD from scratch.

-          How to configure ASA/FTD in HA.

-          How to troubleshoot ASA/FTD firewall-related issues.

-          How to troubleshot Site-to-Site VPN issues.

-          How to upgrade ASA/FTD firewall.

-          What are different types of vulnerabilities and how to remediate them?

-          What are the different types of attacks and how to secure our network?

 

Routing/Switching:-

-          Why do we need a dynamic routing protocol?

-          How BGP and OSPF work.

-          How to troubleshoot BGP and OSPF-related issues.

-          How Quality of service works.

-          How to troubleshoot switch-related issues.

-          How to upgrade switches.

 

 

 

 

Interview Process:

·         Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate's profile will be shared with the client

·         Process the candidate who can join immediately

·         Work from Home till lockdown

Shift Timings

Shift	1st Shift	2nd Shift	3rd Shift	General
IST	11:30 PM to 08:30 AM	07:30 AM to 4:30 PM	3:00 PM to 00:00 AM	13:00 PM to 22:00 PM

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

 

Company Website: https://www.sitel.com/

 

Sitel is a telemarketing and outsourcing business headquartered in Nashville, Tennessee. It maintains 108 sites in 21 countries.

The original SITEL (Systems International Telemarketing) was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800,

an answering service company owned by United Technologies, for just $165,000. After the signing of its first major client in 1988,

Allstate Insurance, SITEL's client list rapidly grew. Today the company serves many Fortune 500 companies, and some of the world's largest,

most well-known brands.

 

Job Code	JC/1916
Process	NOC Analyst / Network Security Level 1 Engineer
No. of Requirements	3
Gender	Male / Female
About Process	Troubleshoot network issues (LAN & WAN) and provide corrective actions to restore the customer services
	Troubleshoot and resolve highly complex WAN issues in coordination with carriers & suppliers
	Creation of MOP/SOP and responsible for change management
	Responsible for technical documentation of customer network and updating internal knowledge database
Title	NOC Analyst / Network Security Level 1 Engineer
Location	Mumbai - Chandivli
Requirement	Average Communication Skills (7/10)
	Working experience of NOC is highly appreciable
	Certification - CCNA
	Proactive Monitoring of Network Monitoring Tool ( Solarwind )
	Should have knowledge of ITIL standards
	Knowledge and working experience in CISCO L3 and L2 switches
	Knowledge of Routing  & Switching Protocol, Network Monitoring and remote management tools
	Knowledge in MPLS and VPN networks
Education	Any IT Graduate
Shift Timings	Rotational Shift (Timings mentioned above)
Transport Boundaries	Candidates can be sourced from Pan - India if they are ready to relocate to Mumbai
Transport Facility	As per shift timings
Salary range	4L to 6L pa
Weekly off	Saturday & Sunday fixed off
Age	Upto 45 years
USP	Designation, Growth Opportunities, Salary
Rounds of interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Technical Manager (Check stability, Attitude, Salary, Knowledge, etc.)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving / Experience Document
Clawback	90 Days