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ZebPay : Mumbai : Technical Support Engineer : Finance : CTC Upto 6 LPA | JC/1889

 Interview Process:

 

·         Post CV Screening Pravena More will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate's profile will be shared with the client

·         Source candidates who can join immediately or with maximum 15 days' Notice Period

·         Relocating Candidates not considered

  • Feedback TAT – 8 Working days

·         Work from Home till Pandemic .

·         Shift 24*7, candidates should be comfortable working in night shift.

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

Company Website : https://zebpay.com/in/

 

ZebPay is India's oldest and most-loved Bitcoin and crypto asset company, helping ⅔ of India's crypto owners buy their first Bitcoin since 2014. With new owners and leaders in 2020, we're expanding our mission to help millions of people in India and around the world to join the Bitcoin revolution through creating best in class technology and user experiences. A career at ZebPay is all about being part of our Ohana (Hawaiian for family!) and working on some of the most challenging, yet fun projects you can find in the software industry. You would be welcomed into a dedicated and inclusive environment where you can learn and collaborate with some of the most talented people in the tech industry. With the rapid growth of block chain globally and other long-term initiatives, the successful candidate will be working with bleeding edge technology in an internationally established team, while having great attention to detail, being a strong team player and having excellent communication skills. We are looking for someone who is passionate about block chain, eager for new challenges, and ready for a new challenge. You will have a proven track record for building highly scalable, high throughput, distributed applications.

 

Job Code

JC/1889

Process

Finance

Gender

Male/Female

No. of Positions

1

About Process

Collect information about the release of the features from the PO and the tech Team

Create a prototype for upcoming features.

Give a demo to all other departments for upcoming features.

After the demo is completed, provide the answers to their questions raised during the demo in the mail. Also, we have to provide them with a prototype link of the features.

New features need to provide a user guide with a screenshot.

Also, every three months, you need to update and publish a new app, web, and admin panel User guide.

Log bugs and enhancement requests

Create and maintain tips and tricks solutions

Monitor all social reviews and comments for our app and get the details of technical issues.

Thorough understanding of SDLC, specifically automated QA processes in agile development environments.

Find resolutions for common issues on your own.

Asking targeted questions to diagnose problems.

Working with another department to identify app problems and advising on the solution

Title

Technical Support Engineer

Location

Mumbai

Requirement

Good Communication skills ( 8/10)

Strong background in, and at least 2+ years of working in tooling of software testing

Qualification - BTech/BE/MSC/BSCIT

Knowledge of Unix/Linux, SDLC, Automated QA process

Ability to provide step-by-step technical help, both written and verbal.

Ability to perform remote troubleshooting and provide clear instructions.

Should be comfortable working at night

Education

Graduate / Post Graduate

Shift timings

Rotational shift starts at 6 am

Transport Boundaries

Anywhere from Mumbai

Transport Facility

NA

Salary Range

3 LPA - 6 LPA ( Depends on the skills, experience, knowledge and interview)

Weekly Off

5 Days working ( Any 2 days off )

Age

Upto 45 years

USP

Night shift, growth opportunities

Rounds of Interview

HR round ( Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Technical ( Process Knowledge, Technical Skills, Age, Stability, Communication, Communication skills, Compensation)

MD( Final Interview )

Documents

 Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement + Payslip)

Clawback

90 days

 

 

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