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Adobe (Noida) Customer Sucess Manager- | CTC Upto 17 Lacs pa | JC/1972

  

Interview Process:

 

·         Post CV Screening Ashwini will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

  • Feedback TAT – 8 Working days

·         Work from Office post the lock down is uplifted, Currently WFH

 

Interpersonal Skills candidate must have

·         Confidant

·         Excellent English communication

  • Good in inside Sales
  • Knowledgeable
  • Adaptable

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

 

 

 

 

 

 

 

 

 

 

Previous Company 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous Company 5

 

 

 

 

 

Company Website: http://www.adobe.com/

 

At Adobe, we create digital experiences that change the world. How? We help people bring ideas to life by creating content that makes life more fun and work more impactful.

We give businesses and organizations the power to truly engage their customers.

 

This is will be 3rd party payroll –Prounlimited and the contract would be for 1 year and will be extended/ will be converted under the payroll of Adobe depends on the performance.

 

Jobs Code

JC/1972

Process

Sales

Gender

Male / Female

No. of Positions

5

About Process

Develop understanding of Adobe's Creative Cloud for Teams, VIP & Renewal Programs, Conditions of Service, Commercial Terms and Adobe's standards for pricing

Research customer contracts and purchasing history in Adobe's various customer management systems

Securing and validating renewal orders, driving maximum renewal & up-selling from the install base Engage as required, with the supporting functional teams to resolve issuesraised by customers

 

To build strong, trust based relationships with business partners inside and outside the organization

 

Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook

 

Responsible for End to End Sales (Lead generation and closure)

Title

Customer Success Manager (NA Region)

Location

Noida-Sector 25A

Requirement

Minimum 2-9 years of  experience

Good Communication Skills(9 out of 10)

Experience in operating  similar capacity and  directly managing a portfolio of services contract renewals via direct and indirect channels

Must have strong organization, follow through and documentation skills suitable for client communication.

Must be Task-oriented, with focus and drive to complete the  tasks.

Should have experience in SAAC

Education

Graduate

Shift timings

5:00 pm to 3:00 am

Transport Boundaries

NA

Transport Facility

Only drop available

Salary Range

Up to 17 LPA(70% fixed + 30% Variable)

Weekly Off

Saturday and Sunday

Age

Up to 35 years

USP

B

Rounds of Interview

HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Territory Manager(Technical)

 

Senior Manager Sales(Technical)

Documents

Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement Payslip) + Relieving documents

Clawback

90 days

 

 

 

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