Interview Process:
· Post CV Screening Ashwini will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client
· Source candidates who can join immediately or with maximum 2 Months Notice Period
- Feedback TAT – 8 Working days
· Work From Office
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period | Reasons To Quit | Communication Skills on the scale of 10 | Domain Knowledge on the scale of 10 | |
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Company Website https://www.hobspace.com
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Job Code | 2024 |
Process | Tech Support |
No. of Requirements | 1 |
Gender | Male / Female |
About Process | Write and manage escalation issues / tickets to fully describe customer issues. |
Obtain, evaluate, and research relevant data to resolve customer enquiries and issue | |
Reproducing issues in-house and responding back in a timely manner | |
Collaborate with Customer Success and Sales teams to ensure a thorough understanding of our products | |
Provide a high quality service delivery experience to the internal and external stakeholders | |
Create new knowledge base articles to capture new learning’s. | |
Should have ability to ability to prioritise issues | |
Knowledge and experience on SQL | |
Excellent problem solving & troubleshooting skills, with a logical and systematic approach | |
Title | Tech Support |
Location | Bangalore |
Requirements | Excellent English communication is mandatory |
0-1 year experience | |
Education | Any graduate |
Tools: SQL | |
Shift timings | Rotational shift |
Transport Boundaries | NA |
Transport Facility | NA |
Salary Range | upto 4 Lacs |
Weekly Off | Saturday and Sunday fixed off |
Age | Upto 28 years |
USP | Designation, Brand, Growth Opportunities, Salary, Weekends off |
Rounds of Interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Stake Holder (Check capabilities & discuss compensation) | |
Documents | Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents |
Clawback | 90 days |
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