Dear Team,
Client is going through some changes in internal management until then the Position is on HOLD.
Kindly do not share any more profiles since the client won’t consider the same.
We shall try to get back with feedback on the shared profiles at the earliest.
Thank you for the continuous support.
Interview Process:
- Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
- Post her short listing, candidate’s profile will be shared with the client
- Process the candidate who can join immediately
- Work from Home till lockdown
Sr. No. | Candidate Name | Location | Total Experience | Relevant Experience | Current Company | Current Designation | Current CTC | Expected CTC | Notice Period | Reasons To Quit | Communication Skills on the scale of 10 | Domain Knowledge on the scale of 10 | |
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Company Website: https://www.fisglobal.com/ |
FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world.
For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests.
Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index. |
Job Code | JC/2054 |
Process | Pilot Telecom Process |
No. of Requirements | 3 |
Gender | Male / Female |
About Process | Motivating and inspiring the team to surpass their potential. |
Improving the team and facilitating the communication among the members of team. | |
Exceeding and meeting departmental objectives, including conversion targets, and lead generation. | |
Encouraging, supporting, and motivating actively one’s peer team. | |
Looking constantly for development as well as continuous improvement for the entire team. | |
Monitoring, organizing, and coaching team on a day-to-day basis. | |
Title | Team Leader - Call Centre (Voice) |
Location | Mumbai - Powai |
Requirement | Good Communication Skills (9/10) |
Minimum of 2 years of experience as Team Leader / Team Coach / SME on papers from International BPO only | |
Candidates that have worked with any UK process (But should be pure Voice) | |
Prior experience in U.K telecom voice account (Candidates from Telecomm process will be preferred) | |
Education | Graduate |
Shift Timings | Flexible to work in U.K rotational shifts + extended hours |
Transport Boundaries | Nerul – CST – Kalyan – Bhayandar – Churchgate (Should be residing within Mumbai transport boundaries) |
Transport Facility | Depends on shift timings |
Salary range | 5L to 7.38L pa (Includes 15% variable & other benefits) |
Weekly off | Should be flexible in working 5 days, Any 2 days off in a week |
Age | Upto 40 years |
USP | Brand, Growing industry, Growth opportunity |
Rounds of interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Versant Round | |
Operations (Process knowledge, Age, Stability, Communication skills, Compensation) | |
Documents | Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents |
Clawback | 90 Days |
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