SUPER URGENT !!! Porter (Western Mumbai): Sr. Manager - Tele Sales | Salary Upto 21 L pa | JC/2058

 Interview Process:

 

• Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
• Post her short listing, candidate's profile will be shared with the client
• Process the candidate who can join immediately
• Work from Office

  

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

Company Website: https://porter.in/

Porter started off as a platform to address inefficiencies in the last mile logistics sector and transform the way goods are transported around cities,

enabling lakhs of businesses move anything on-demand. We've grown many fold since then, positively impacting the productivity of businesses,

creating tremendous value for our partner-drivers and delivering happiness to a growing list of five cities.

But our journey has just begun, our goal is to to deliver the world's best end-to-end logistics platform and revolutionize the transport logistics sector.

 

 

Job Code	JC/2058
Process	Sr. Manager - Tele Sales
No. of Requirements	1
Gender	Male/Female
About Process	Lead and oversee the Lead Management division comprising of telesales agents in the selling of products to a list of qualified prospects
	Plans for hiring and training tele sales agent
	Overseas the daily workflow and scheduling of tele sales staff
	Conducts performance evaluations that are timely and constructive
	Keep a track of KPIs
	Handles discipline and termination of employees in accordance with company policy
	Collaborates with business heads to establish sales goals and to develop scripts for use by tele sales team
	Assisting in the development of effective sales strategies
	Monitors and reviews call to ensure quality service and compliance with applicable policies and best practises
	Preparing and setting monthly and weekly sales targets
	Measures team performance, communicates goals and quotas to team and encourages and motivates tele sales staff as they work toward reaching their goals and quotas
	Prepares and presents weekly and monthly sales reports to Head of Growth and Marketing
	Resolves customer complaints and grievances
Title	Sr. Manager - Tele Sales
Location	Mumbai - Chandivali (Andheri)
Requirement	Good Communication Skills (8/10)
	Overall 8 -10 years minimum in tele - sales function and at least 2 - 3 years in managing a team of 100 tele sales agents or more from start - up
	He should be good with technology and dialer used in BPO
	Excellent sales and customer service skills
	Excellent interpersonal and negotiation skills
	Strong supervisory and leadership skills with a proven ability to motivate and manage a team
	Highly motivated and detail - oriented individual
	Excellent organization skills and attention to detail
	Proficient with Microsoft Office Suite or related software to prepare reports and measure performance
	Strong leadership skills
	Ability to work independently and collaboratively
	Strong Data Orientation
Education	Graduate or equivalent required
Shift Timings	10.00am to 10.00pm window
Transport Boundaries	NA
Transport Facility	NA
Salary Range	19L to 21L pa
Weekly Off	Any 2 days off in a week
Age	Upto 40 years
USP	Designation, Growing Industry, Growth Opportunity, Day Shift, Learning Opportunity
Rounds of Interview	HR VP (Check previous experience, Qualification, Age, Communication Skills, Compensation, Stability)
	Operations Head (Check Stability, Attitude, Salary, Knowledge etc.)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip)
Clawback	90 Days