Wipro (Pune - Hinjewadi) : Associate | CTC 3.5 Lacs pa | JC/2089

 Interview Process:

 

·        Post CV Screening Ramili Kulkarni will provide a time slot to connect your candidate for a con call

·        Post her short listing, candidate’s profile will be shared with the client

·        Feedback TAT – 4 Working days

·        Candidates should be flexible with WFO

·        Candidate who can join on immediate basis or before 31 December 21.

 

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

 

 

Company Website: https://www.wipro.com/en-IN/

Wipro Limited (formerly Western India Products Limited) is a multinational IT Consulting and System Integration services company headquartered in Bangalore, Karnataka, India.

As of March 2014, the company had 146,000 employees servicing over 900 large enterprise corporations with a presence in 61 countries.

Wipro is the third largest IT services company in India and 7th largest worldwide. On 31st March 2014, its market capitalization was approximately 1.27 trillion ($20.8 billion),

making it one of India's largest publicly traded company.

Wipro Limited is a global provider of comprehensive IT solutions and services, including Systems Integration, Consulting, Information Systems outsourcing, IT-enabled services, and R&D services.

Wipro entered into the technology business in 1981 and has over 140,000 employees and clients across 54 countries today.

IT revenues stood at $ 6.2 billion for the year ended 31 March 2013, with a repeat business ratio of over 95%.

 

 

Job Code	JC/2089
Process	Banking Voice Customer Support
Gender	Male / Female
No. of Positions	50
About Process	Cater to inbound calls from end customers to initiate dispute on the account. Probing to capture all relevant information to initiate disputes investigation
	Utilize the Visa and MasterCard Core Rules and Visa and MasterCard Product and Service Rules
	Meet compliance requirements including deadlines of Federal Regulation E, Federal Regulation Z, and Visa.
Title	Associate
Location	Pune – Hinjewadi Phase 2
Requirement	Good communication skills in English (9/10)
	Computer Savy - MS office & Internet
	Good comprehension skills
	Willingness to work in shifts
	Freshers with excellent communication skills will be considered
Education	Any graduate with minimum 0 -2 years of experience
Shift timings	US shifts ( Post 5PM & Graveyard Shift)
Transport Boundaries	Source candidates from nearby location only, Currently WFH but may start WFO from Jan 2022 (Candidates ready to relocate can be considered)
Transport Facility	One way (Will be discussed during the interview)
Salary Range	Band AA : Between 2.8lpa – 3.5lpa (Depending on the interview)
Weekly Off	2 Rotational off
Age	Upto 30 years
USP	Brand, Salary, Designation
Rounds of Interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Communication Trainer
	Operations (Check capabilities & discuss compensation)
Documents	Educational + Identity Proof + Residential Proof +Offer Letter + Salary Proof (Bank Statement + Payslip)
Clawback	90 days