Dear all,
We have successfully closed this position.
DO NOT source any fresh profile.
As always, appreciate your support.
DOMESTIC PROCESS
Interview Process:
· Post CV Screening Bhavya Rai will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client
· Try to process the candidate who can join immediately only.
· Work from Home / Work from Office
Date | Candidate Name | Candidate Email | Agency | Experience Details in Years | Education Details | Current/Last Company | Current Location | CTC | Expected CTC | Notice period | Reason for Change |
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Company Website : https://www.concentrix.com/ Concentrix, a business services company, is a subsidiary of SYNNEX Corporation |
Its parent, SYNNEX sits at number 198 on the Fortune 500 listing |
Concentrix is headquartered in Fremont, CA. |
Concentrix provides service in 10 industries: Automotive, Banking and Financial Services, Consumer Electronics, |
Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism. |
Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006 |
Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business and the Minacs Group Pte. |
On Sep 12, 2013, Concentrix added 45,000 employees. The acquisition included adding over 300 clients delivering services in more than 40 languages through 50 delivery centres on six continents |
On Aug 2, 2016 Concentrix announced completion of the acquisition of The Minacs Group Pte with closure on Sept 1, 2016 |
Job code | JC/1345 |
Process | Team Leader - Quality |
Gender | Male / Female |
No. of Positions | 1 |
About Process | Strong team handling skills |
Preparing Daily, weekly and monthly reports | |
Monitoring calls, email & chats | |
Setup quality functions | |
Must be from IT/ITES background | |
Title | Team Leader - Quality |
Location | Mumbai – Saki Naka |
Requirement | Excellent communication skills required (8/10) |
Proficiency in MS office | |
Candidate from voice or non-voice background should be fine | |
Education | Graduate with 3+ years of relevant work experience |
Must have Domestic BPO experience | |
Shift timings | Day Shift |
Location Boundaries | NA |
Transport Facility | NA |
Salary Range | Upto 5.5 LPA |
Weekly Off | 6 days Working (1 Rotational Week Off) |
Age | Upto 35 years |
USP | Brand, Designation, Salary |
Rounds of Interview | HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
Operations (Process knowledge, Age, Stability, Communication skills, Compensation) | |
Documents | Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents from Current & Previous Employer |
Clawback | 90 days |
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