POSITION CLOSED : Concentrix (Pune) : Team Leader - Quality | Salary Up to 6.5 LPA | JC/2173

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Thank you for your support.

Please DO NOT source any more profiles as the client has successfully closed this position.

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 INTERNATIONAL PROCESS

 

 

Interview Process:

 

·         Post CV Screening Jasmine will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

·         Try to process the candidate who can join immediately only.

·         Work from Home / Work from Office

 

Date	Candidate Name	Candidate Email	Agency	Experience Details in Years	Education Details	Current/Last Company	Current Location	CTC	Expected CTC	Notice period	Reason for Change

 

Company Website : https://www.concentrix.com/ Concentrix, a business services company, is a subsidiary of SYNNEX Corporation

Its parent, SYNNEX sits at number 198 on the Fortune 500 listing

Concentrix is headquartered in Fremont, CA.

Concentrix provides service in 10 industries: Automotive, Banking and Financial Services, Consumer Electronics,

Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism.

Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006

Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business and the Minacs Group Pte.

On Sep 12, 2013, Concentrix added 45,000 employees. The acquisition included adding over 300 clients delivering services in more than 40 languages through 50 delivery centres on six continents

On Aug 2, 2016 Concentrix announced completion of the acquisition of The Minacs Group Pte with closure on Sept 1, 2016

 

 

Job code	JC/2173
Process	Team Leader - Quality
Gender	Male / Female
No. of Positions	1
About Process	Strong team handling skills
	Preparing Daily, weekly and monthly reports
	Monitoring calls, email & chats
	Setup quality functions
	Must be from IT/ITES background
Title	Team Leader - Quality
Location	Pune
Requirement	Excellent communication skills required (8/10)
	Proficiency in MS office
	Candidate from voice or non-voice background should be fine
Education	Graduate with 4+ years of relevant work experience
	Must have International BPO experience
Shift timings	24*7 Shift
Location Boundaries	NA
Transport Facility	NA
Salary Range	Upto 6.5 LPA
Weekly Off	5 days Working (2 Rotational Week Offs)
Age	Upto 35 years
USP	Brand, Designation, Salary
Rounds of Interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Operations (Process knowledge, Age, Stability, Communication skills, Compensation)
Documents	Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents from Current & Previous Employer
Clawback	90 days