Quatrro BSS (Central Mumbai): Payroll Specialist | CTC Upto 6 Lacs pa | JC/2164

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Company Website: http://www.quatrro.com/

Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs.

For over 21 years companies have been relying on us to leverage the benefits of globalization and gain a competitive advantage.

Quatrro consists of several complementary business lines, each one intensely focused on serving the needs of its target clients with technology-based, expert knowledge services while leveraging the overall

resources of Quatrro – operational excellence, global infrastructure and capital.

Over 80 enterprise clients, 15,000+ SMB & SOHO customers, 1,000,000+ retail customers around the globe have chosen Quatrro to help them attain the benefits of global sourcing, operational excellence and cost-

effectiveness.

 

 

Job Code	JC/2164
Process	Payroll
Gender	Male / Female
No. of Positions	1
About Process	Responsible for complete payroll processing work and maintain a high level of customer service and satisfaction for all Quatrro payroll clients under the direction of the CHRO, and in coordination with the Human Resource Team
	Proactively provide world-class customer service to both internal and external customers.
	Accurately enter/process all appropriate data (new hires, terminations, rate changes, etc.) for assigned clients for a timely complete payroll submission.
	Reviews material for completeness and accuracy, obtains missing information when necessary.
	Work with the India shared services team as needed to support the process and ensure submission of payroll as per deadlines.
	Provide appropriate reports, deposit checks, and other needed information to the client after each payroll run.
	Maintain updated process notes for each client, as appropriate
	Troubleshoot and resolve payroll issues and/or questions from either internal or external customers/employees.  Provide timely responses to any issue/question raised, including proactively providing status updates for any item that will take a period of time to resolve.
	Have ownership of client base, understand deadlines and standard operating practices that have been outlined for each client.
	Gather and process all appropriate documentation to calculate child support payments, tax levies, or garnishment requests.
	Complete filing of any applicable payments (third party) in a timely manner.
	Process and file period-end (monthly, quarterly, annual, off-cycle) reports, including W-2 forms.
	Ensure all payroll-related functions/activities are completed in compliance with internal and external regulations.
	Maintain a high standard of quality payroll processing for Quatrro’s clients.
	Assist in the transition of new payroll clients and setup as requested.
	Provide administrative assistance and support to the Payroll Supervisor, and/or Human Resources team as needed.
	May be required to perform additional office duties occasionally and serve as backup for other clerical positions.
Title	Payroll Specialist
Location	Thane : Wagle Estate : Work From Home currently
Requirement
	Proficient with Microsoft Office Suite or related software
	Proficiency with or the ability to quickly learn multiple HRIS and payroll systems.
	Good data entry skills
	2+ years of payroll processing including payroll tax experience, garnishments, knowledge of general accounting principles
	Experience with non-for-profit organizations a plus
	Experience with multiple clients and multiple states experience preferred
	Candidate will be working with US team sitting at Thane work location, the shift will be in line with the US shift timings
Education	Bachelor’s degree in related field preferred
	Must have Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) certification
Shift timings	US Shifts
Transport Boundaries	Preferably Mumbai , however would be open to look at profiles from other cities
Transport Facility	NA
Salary Range	Upto 6 LPA (Depending on Skills and experience)
Weekly Off	Saturday and Sunday Fixed off
Age	up to 35 years
USP	Brand, Designation, Growing industry, Growth opportunity, Learning opportunity, Day Shift
Rounds of Interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Operations (Sales Oriented, Sales pitch, Urgency Creator, Mock Call)
Documents	Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents
Clawback	90 days