SOURCING ON HOLD : Concentrix (Multiple Locations) : Team Leader - Operations | Salary Up to 7LPA | JC/2159

 Dear Team,

 

Request you all to stop sourcing for this position until further intimation as we have already submitted sufficient no. of profiles.

 

Client is in process of shortlisting and will get back to us in few days.

 

 Request you all to not share any fresh profiles.

 

Appreciate your support.

 

 

 

Hi Team,

 

Client is only considering International voice experience.

 

Not considering chat and email profile.

 

 

EDUCATION NEEDED IS HSC/(10+2)

 

CLIENT IS HIRING FOR INTERNATIONAL BANKING PROCESS

WORK LOCATION IS THANE & MALAD

WESTERN LINE CANDIDATES CAN OPT FOR THE MALAD BRANCH

 

Interview Process:

·         Post CV Screening Jasmine will provide a time slot to connect your candidate for a con call

·         Post her short listing, candidate’s profile will be shared with the client

·         Try to process the candidate who can join immediately only.

·         Work from Home / Work from Office

 

Sr. No.	Candidate Name	Location	Total Experience	Relevant Experience	Current Company	Current Designation	Current CTC	Expected CTC	Notice Period	Reasons To Quit

 

 

Company Website : https://www.concentrix.com/ Concentrix, a business services company, is a subsidiary of SYNNEX Corporation

Its parent, SYNNEX sits at number 198 on the Fortune 500 listing

Concentrix is headquartered in Fremont, CA.

Concentrix provides service in 10 industries: Automotive, Banking and Financial Services, Consumer Electronics,

Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism.

Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006

Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business and the Minacs Group Pte.

On Sep 12, 2013, Concentrix added 45,000 employees. The acquisition included adding over 300 clients delivering services in more than 40 languages through 50 delivery centres on six continents

On Aug 2, 2016 Concentrix announced completion of the acquisition of The Minacs Group Pte with closure on Sept 1, 2016

 

 

Job code	JC/2159
Process	Team Leader - Operations
Gender	Male / Female
No. of Positions	3- Thane | 3 - Malad
About Process	International Banking Process
	Preparing Daily, weekly and monthly reports
	Monitoring calls, email & chats
	Setup quality functions
	Must be from IT/ITES background
Title	Team Leader - Operations
Location	Thane, Malad
Requirement	Excellent communication skills required (8/10)
	Proficiency in MS office
	Must have worked as Team Leader on papers (for 1 year)
	Candidate from voice or non-voice background should be fine
	Graduate/ HSC i.e. (10+2) with 4+ years of relevant work experience
Education	Must have international BPO experience
	Must be aware of all KPIs of a Team Leader like shrinkage, attrition, etc.
Shift timings	US Shifts
Location Boundaries	NA
Transport Facility	Yes
Salary Range	5.5 LPA to 7 LPA
Weekly Off	5 days Working
Age	Upto 40 years
USP	Brand, Designation, Salary
Rounds of Interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Operations (Process knowledge, Age, Stability, Communication skills, Compensation)
Documents	Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents from Current & Previous Employer
Clawback	90 days