POSITION SUCCESSFULLY CLOSED !!! Armsoft Tech (Mumbai): AM - Collections | Salary Upto 6 L pa| JC/2174

Dear Team,

 Thank you for your support.

 Please do not source any more profiles as we have successfully closed it.

 As always, appreciate your support.

 Interview Process:

 

·        Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call

·        Post her short listing, candidate’s profile will be shared with the client

·        Process the candidate who can join immediately

·        Work from Office

 

 

Sr. No.

Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

Previous Company 1

Previous Company 2

Previous Company 3

Previous Company 4

Previous Company 5

 

 

Company website: https://armsoftech.in/who-we-are/

ARMSOFTECH.AIR is leading the AI Enabled Business Process as a Service (BPaaS) revolution in India.

We are transforming the Customer Experience delivered by India’s marquee brands – utilizing our

inhouse Artificial Intelligence & Robotics platforms across multiple industries.

 

AI being our core technology, empowers our team with accentuated capabilities and flexibility to

customise process automation and solutions according to client business needs.

 

Having started our journey with India’s leading financial services enterprise BFSI clients – today we

have a multitude of clients who trust us for our operational experience and voice technology applicable across industries

 

 

Job Code	JC/2174
Process	AM - Collections
No. of Requirements	1
Gender	Male / Female
About Process	Implements performance goals, monitors and evaluates against pre -set goals implementing action plans to resolve performance barriers as needed
	Regularly review and analyse key metrics across the site to identify root causes and formulate solutions to improve performance
	Create plans to address significant changes and issues like volume changes, type of contact, unusual spike of contacts, etc. and accountable to drive implementation of proposed solutions through Team supervisors to deliver results
	Oversee effective implementation of short term staffing plan and scheduling adherence in partnership with workflow
	Coach and develop associates, advisors and supervisors on career paths for internal promotions and job enrichment opportunities
	Ensure Team Supervisors have a clear understanding of the performance bar and criteria used to differentiate performance
	Actively participates and represent his team members in the annual performance review cycle. Ensures Team Supervisors and Associates are compensated consistent with overall performance reviews, and administers annual compensation planning consistent with guidelines
	Nurture a culture within the team that consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets
Title	AM - Collections
Location	Mumbai - Thane
Requirement	Good Communication Skills (8/10)
	1.5 years as AM on papers collections process
Education	Undergraduate/Graduate
Shift Timings	9.30am to 6.30pm
Transport Boundaries	Please source candidates from Central & Harbour Line
Transport Facility	NA
Salary range	4L to 6L pa
Weekly off	Sunday fixed off
Age	Upto 40 years
USP	Designation, Brand, Day Shift
Rounds of interview	HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
	Ops (Check knowledge, experience, Compensation)
	Client (Check knowledge, experience, Compensation)
Documents	Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving documents
Clawback	90 Days