Interview Process:
· Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
· Post her short listing, candidate’s profile will be shared with the client
· Process the candidate who can join immediately
· Initially 3 months will be Work from Office & later it would (BASED ON PERFORMANCE) be Work from Home
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Sr. No. |
Candidate Name |
Location |
Total Experience |
Relevant Experience |
Current Company |
Current Designation |
Current CTC |
Expected CTC |
Notice Period |
Reasons To Quit |
Communication Skills on the scale of 10 |
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Company Website : https://www.zelleducation.com/
Zell started in September of 2015 with all of $250/- invested to kick start the company. By September of 2020 Zell had a revenue of $1 million+
What do we do?
We're focused on dominating the Finance & Accounting sector which we see is our pathway to ensuring India and the world gets good quality education and great jobs.
What have we achieved till now?
School Tie-ups are at 118 II College & University Tie-ups are at 18 II Corporate Tie-ups are at 12
With this we've impacted over 16,000 students as of date and our aim by 2025 is to get to the 100,000 number and we're on track.
What are we looking out for?
We're on the lookout for future team-members who aren't afraid of putting in the graft and making history together. We have a carefully crafted culture we're proud of
and a very young team trying to defy adversity every day to enter the pantheon of greats. Only apply to this knowing you'll have the mental strength to be a winner and
to ensure the company’s exponential growth persists.
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Job Code |
JC/2123 |
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Process |
Customer Success |
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No. of Requirements |
15 |
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Gender |
Male / Female |
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About Process |
Documentation and record keeping of the newly joined students |
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Ensuring up selling and cross selling revenue from existing student relationships |
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Managing Learning Management Platform for effective teaching learning process |
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Managing Pre-Operations (Pre-Batch launch) process for students and faculty |
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Coordination with faculty, students and academic teams for effective training operations |
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Ensuring due fees receivable from students |
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Ensuring overall user and learning experience is of high quality |
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Adhering to the reports and operational timelines |
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Title |
Customer Success |
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Location |
Mumbai - Andheri East |
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Requirement |
Good Communication Skills (9/10) |
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Experienced as well as Graduate Freshers can apply too |
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Immaculate operational planning and coordination |
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Systems and Process driven bent of mind |
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Deadline driven day to day work approach |
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Strong relationship management at student level |
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Ability to leverage relationships to upsell and cross sell |
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Certification in six sigma or any process certification |
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Education |
Any Graduate or appearing for last semester can apply |
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Shift Timings |
10am till 7pm, 5 days working |
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Transport Boundaries |
Anywhere from Mumbai |
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Transport Facility |
NA |
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Salary range |
3L pa + Lucrative Incentive (Salary would be decided as per interview) |
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Weekly off |
Any 2 days rotational off |
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Age |
Upto 27 years |
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USP |
Brand, Designation, Growing industry, Growth opportunity, Learning opportunity, Day Shift |
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Rounds of interview |
HR - (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) |
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Sr. TL - (Check stability & discuss salary) |
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Basic Test |
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Documents |
Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents |
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Clawback |
90 Days |
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