Hexaware Technologies (Mumbai) : Assistant Manager – WFM | CTC upto 10 L pa | JC/2297

 Interview Process:

 

 

• Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
• Post her short listing, candidate's profile will be shared with the client

• Process the candidate who can join immediately

·        Work from Office

 

 

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Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

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Company Website: https://hexaware.com/

Hexaware Technologies Limited (HTL) is an information technology and business process outsourcing service provider company based in Navi Mumbai, India.

Founded in 1990. The company provides software services in Banking and Financial services, Health care and Insurance, Travel and Transportation and Manufacturing and consumer.

The company has its headquarters in Mumbai and has offices across US, Mexico and Canada in North America, Brazil in South America, Sydney in Australia, Singapore, Japan, India,

China and UAE in Asia and UK, Germany, Bucharest and Netherlands in Europe.

Current employee strength is above 12,115 with over 219 clients.

In a separate survey of 2006, it was rated the sixth Best IT Employers from India.

The company is presently listed amongst the top 20 IT services providing firms (NASSCOM).

Hexaware has been recognized as the fastest growing outsourcing provider by Asia Outsourcing Congress for the year 2015-2016.

The company is listed among Asia's 200 best under a Billion on Forbes.     Job Code JC/2297 Process WFM No. of Requirements 2 Gender Male / Female About Process Involved in Capacity / Resource Planning & Scheduling to manage the processes and people responsible for accurate data collection, processing, modelling and analysis Seeing solutions in sprawling data sets and the business mind-set to convert insights into strategic opportunities for our company Ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures for analytics employees to follow Use advanced data modelling, predictive modelling and analytical techniques to interpret key findings from company data and leverage these insights into initiatives that will support business outcomes Apply their exhaustive knowledge of data analysis to solving real-world problems faced by our company and finding opportunities for improvement across multiple projects, teams and business units Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions Design and build technical processes to address business issues Oversee the design and delivery of reports and insights that analyse business functions and key operations and performance metrics Recruit, train, develop and supervise analyst-level employees Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes Manage and optimize processes for data intake, validation, mining and engineering as well as modelling, visualization and communication deliverables Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company Title Assistant Manager – WFM Location Mumbai - Navi Mumbai (Ghansoli/Mahape) Requirement Good Communication Skills (8/10) Minimum 4 year experience in MIS/WFM Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources Should have advance knowledge of computers and Microsoft Excel Functional/Technical Skills: must possess strong quantitative, analytical and technical aptitude skills Drive for Results: must possess the ability to work under pressure, meet deadlines and be accountable for performance Time Management: must be able to multi-task, be detail oriented and demonstrate strong organizational skills Interpersonal Savvy: must demonstrate excellent interpersonal skills with all levels of organizational customers and team members Written Communication: must possess the ability to effectively, accurately and concisely convey thoughts and concepts, and provide information to all organization customers Problem Solving: must demonstrate the proactive ability to find and define problems, understand business impact, identify solutions and provide recommendations for corrective action Decision Quality: must possess the ability to work independently, establish priorities and demonstrate good Learning on the Fly: must be willing and able to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added-value Dealing with Ambiguity: ability to adapt and excel as a team player in a fast-paced and change-oriented environment Willingness to work in all shifts Should have advance knowledge of computers and Microsoft Excel Functional/Technical Skills: must possess strong quantitative, analytical and technical aptitude skills Should have handle reporting or analytics resources Expert in reporting and analytics with relevant experience in reporting /analytics role Analytical and problem solving skills  Attention to details The ability to work well under pressure Education Graduate/Post graduate (Any stream) Shift Timings 24*7 Shift Transport Boundaries Upto Panvel, Upto Ghatkopar Transport Facility Night shifts - Drop Salary range 9L to 10L pa Weekly off Saturday & Sunday fixed off Age Upto 42 years USP Salary, Brand Rounds of interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Operations (Process knowledge, Age, Stability, Communication skills, Compensation) Client (Check knowledge and experience) Documents Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents Clawback 90 Days