Hexaware Technologies (Mumbai) : Quality Analyst - International US Voice | CTC upto 5.5L pa | JC/2246

 Interview Process:

 

 

• Post CV Screening Ridhima will provide a time slot to connect your candidate for a con call
• Post her short listing, candidate's profile will be shared with the client

• Process the candidate who can join immediately

·        Work from Office

 

 

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Candidate Name

Location

Total Experience

Relevant Experience

Current Company

Current Designation

Current CTC

Expected CTC

Notice Period

Reasons To Quit

Communication Skills on the scale of 10

Domain Knowledge on the scale of 10

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Company Website: https://hexaware.com/

Hexaware Technologies Limited (HTL) is an information technology and business process outsourcing service provider company based in Navi Mumbai, India.

Founded in 1990. The company provides software services in Banking and Financial services, Health care and Insurance, Travel and Transportation and Manufacturing and consumer.

The company has its headquarters in Mumbai and has offices across US, Mexico and Canada in North America, Brazil in South America, Sydney in Australia, Singapore, Japan, India,

China and UAE in Asia and UK, Germany, Bucharest and Netherlands in Europe.

Current employee strength is above 12,115 with over 219 clients.

In a separate survey of 2006, it was rated the sixth Best IT Employers from India.

The company is presently listed amongst the top 20 IT services providing firms (NASSCOM).

Hexaware has been recognized as the fastest growing outsourcing provider by Asia Outsourcing Congress for the year 2015-2016.

The company is listed among Asia's 200 best under a Billion on Forbes.     Job Code JC/2246 Process International Voice Process Gender Male/Female No. of Positions 2 About Process Audit and Give feedback on strength and developmental areas to improve performance. Monitor preventative and corrective actions to ensure that quality assurance standards are achieved Coordinate with all stakeholders internal as well as external auditors for periodic audits Perform audit & Prepare audit dashboards and highlight issues for early warning signals and trends Follow up on action items Conduct RCA and share synopsis as and when required. Ensuring audit compliance Adhering To Company Policies, Rules And Regulations Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process Adhering to Work Timings, Leave Schedules Should be detail oriented Title Quality Analyst Location Mumbai - Mahape Requirement Good Communication Skills (8/10) Min 2 years as Quality Analyst (International Voice Process) Hands on experience on any QC Tools Six Sigma Yellow Belt (Six Sigma yellow Belt Certification from a reputed institute/ company) Should be self-driven and proactive Should be a team player Should have good analytical skills Should be detail oriented Education Graduate/Undergraduate Shift timings 24*7 Shift Transport Boundaries Please source candidates from Central Line & Harbour Line only Transport Facility Drop facility provided in case of night shift Salary Range 4L to 5.50 L pa Weekly Off 1 day rotational off in a week Age Upto 35 years USP Salary, Brand Rounds of Interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Operations (Process knowledge, Age, Stability, Communication skills, Compensation) Client (Check knowledge and experience) Documents Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents Clawback 90 Days